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“Not as described on Website!”
Review of Hotel California

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Hotel California
Ranked #3 of 9 Hotels in Todos Santos
Certificate of Excellence
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not as described on Website!”
Reviewed 13 March 2012

I booked this hotel after reviewing it on Tripadvisor, checking the hotel website and then calling the hotel.
I was looking to book a suite with two bedrooms as we were travelling with my parents and our young child. The hotel appeared to have what they described as a large 2 bedroom suite on their website but, to be sure, I called to check that there were 2 separate bedrooms, and was assured that this was the case, but the person I spoke to added that there was no door in between the rooms. When we arrived at our room I was surprised to see our room was essentially a double bedroom, the beds being about 3 metres apart, and not at all "large" as advertised (see photo below). When I went down to reception to express this surprise I was told that another room was available but we would be charged full price of a further $110 on top of the $170 for the "suite".
There was no common area in the room we booked which, for me, is a requirement if you are going to call hotel accommodation "a suite". There was a small shared bathroom and only one closet which was also small. In all we felt conned by the description and the staff reaction was insult to injury.
Just for the record: this place has no connection to the Eagles classic but it does seem to play on this in order to justify overpricing its' rather ordinary rooms. Todos Santos is well worth the visit, but you should stay elsewhere as this is basically a tourist trap.

Room Tip: Don't go for the 2 bedroom option unless you want to listen to your Dad snore like a walrus all...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank michaelmurphy1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bmass, Manager at Hotel California, responded to this review, 23 March 2012
Hotel California would like to apologize for the misunderstanding with the room’s description. We are working on changing our website so that our guests don’t feel misled. Hotel California has been in Todos Santos, Mexico since 1950 and has become a legend and a tradition in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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607 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
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English first
ABQ, NM
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 February 2012

We took a taxi from La Paz and had lunch here. It was one of our best meals. I had the salad special, spinach with pesto chicken. My husband had a burger and he said it tasted normal and he really liked it. We got mango salsa instead of the traditional and it was great. The prices are a little higher here but the food is really good. The courtyard was beautiful.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Service
Helpful?
1 Thank shelleyjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chadds Ford, Pennsylvania
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 February 2012

Skipping all the 'Eagles' references...
We've visited Todos before, and had lunch at California several times. Food is really good. Decided this time to stay over night.
'Standard' room was just average - but it was fun to stay over night rather than drive back to Cabo. The inner courtyard was really nice. I would recommend the stay.

Stayed February 2012, travelled with friends
Helpful?
Thank sonicationrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Charlotte, Florida
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 January 2012

But didnt stay in the hotel. But I can say the lunch we had was worth the drive from Cabo. It was outstanding and worth the trip. What a great place!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank mcm9131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 January 2012

Just returned from 5 days at the Hotel California.If you are looking for a modern, trendy or cookie-cutter hotel, this is not the place for you. If you want a true Mexican feel, with the nicest staff I have ever encountered. The restoration work has maintained the original charm and the decor adds a modern, quirky twist with treasures around every corner. The rooms were a bit dark, but immaculate and spacious. My room overlooked the main street, so was a bit noisy, but I had no problem sleeping. Everything was quiet after midnight. Private patios are delightful, and the candlelit atmosphere every night is magical. There are plenty of places to find both sun and shade , and places to relax and just read, look at the view, or sun by the pool.

Don't expect hair dryers and tv's in the room, but the WiFi worked very well while I was there to keep in touch. I didn't miss having a tv, since the Todos Santos Music Festival was in full swing, and there was great entertainment every night.

La Coronela bar and restaurant have great Margaritas, delicious, easy food, and FABULOUS service! Don't expect to be rushed through your meal...take the time to relax with a drink, and when your meal arrives, enjoy! The crab cakes were light and full of flavour, and the enchiladas with green salsa were to die for. The servers and bartenders were fun, friendly and made sure you were well looked after (Jorge even brought my drink to me, on the dance floor, so I wasn't without it)! Be sure to have dinner in the main restaurant, where fine cuisine is the order of the day. Chef Danny himself, will talk to you about the menu, and suggest wines. The flank steak was so tender and beautifully flavoured, and the yellowtail was fresh, with a delicious sauce of your choice. Finish with a Belgian chocolate made on site ( white chocolate and tequila inside, dark chocolate and walnuts outside). Fabulous!

Debbie( the owner), Juanita and Pedro at the front desk will help with any of your needs. Juanita made sure when ever I left to go to the beach or anywhere, that I had the hotel business card so I could call if I needed anything. If you go to Todos Santos, don't miss this place. You will be enchanted.

  • Stayed January 2012, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank lindajaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibiza, Spain
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 December 2011

HOTEL CALIFORNIA

Yes unquestionably the original hotel California built in 1950 as opposed to the song in 1969. How can you argue with that.

LOCATION:
Central to town,souvenir shops, local amenities such as banks, ATMs, liquor stores. You name it. You probably wont get a better location to stay in town. Absolutely fantastic for excursions. Everything from swimming with whale sharks to surfing lessons, quad biking, horse back riding, releasing the baby turtles back into ocean etc etc etc. ask the hotel staff for details and they will fill you in on everything. This holiday is everything you put into it and want to get out of it.

GETTING TO & FRO:
Car rental is probably best. The drive down was so beautiful with the mountain views on one side and ocean on other. Driving at night beware of any loose animals but besides that and when the new road is finished in 2012 this will be one awesome drive.
If your not sure about car rental or driving etc just speak with the hotel reception staff and they will guide you with your best and alternative options. The airport is also full of options.

HOTEL:
Uniquely decorated by past owner. Leaving it truly eye catching and inspirational for those quiet times out. During the day you will find great peace about the hotel and the nights are what you make of it.
Wifi available. Beautiful swimming pool for cooling down on hot days. Surrounded by a well looked after garden with tropical and Mediterranean plants which provide excellent shade during the day and making the place very photogenic. I hear they get some famous photo shoots down there and i can see why. The photos on the website or trip advisor don´t do the place justice. You need to feel it to see the true beauty. There is a small water fountain in the terrace which is very relaxing to listen to whilst reading a book or just sun bathing in the courtyard.
I saw various bedrooms and each was different from the other. All as beautiful as the next. I couldn´t choose a favourite, depends on your needs. All provided with air con and all the necessities one could need. Nice large beds with mosquito nets and spacious terraces. I think some were shared but with the place being so quiet you always felt like you had the place to your self. Most guests are out exploring and there is lots of space around hotel to get a quiet private corner. There were robes provided in rooms, nice clean towels etc Compared to other hotels I stayed in todos this one was pretty much free from bugs. Other hotels seem to have roach problems. I think it´s because this one is in town it´s a bit more free from all the wildlife.

STAFF:
Extremely friendly and accommodating in bar, restaurant and in front desk. I didn´t have any problems at all, in fact the opposite. English is spoken better than most English speaking people i know so no worries or preconceptions needed there.

DRINKS:
Pink champagne on ice anyone. Yes they do have it. ;) ;) Experience!

Being a wine lover i was positively pleased with the full bodied red and crisp white house choices of wine to go along with meals. There is a selection of wines to suit every ones needs and explorations of Mexico bringing together flavours from all around the world.
But when in Rome you must try all four of the house margaritas and the award winning Hotel California tequila.

Margaritas: 4 flavours. Strawberry may be the safe winner but the jalapeño and hibiscus are must tries.

Hotel California tequila. Try and try again. Delicious. Beware you may become a keen tequila connoisseur after this. Not only is the proof in the drinking but the bottle is so decorative you will want to bring it home and keep it as a memento.

FOOD:
There is a range of exotic locally grown produce on offer in the restaurant served in a variety of Mexican dishes. Also pizza to pasta both suitable for the meat lover and vegetarian so there is something on offer for everyone.
I personally recommend the vegetable pizza. It came out very uniquely decorated and loaded with everything i love. I challenged the waiters to bring me out the strongest chilli they had and they brought me out not only a dish of their home made chilli sauce but a bottle of Tabasco just in case. I was pleased they passed my chilli test (understood only by chilli lovers) and even more pleased with their service.
You can organise large group meals and the service is still efficient and speedy. I had a group of 25 with me one night and even with other people being in the restaurant we were well looked after. So it´s a great birthday party or event location.
Entertainment: I experienced a Halloween party at the hotel and the ambience was exciting and magical. Bringing together both local gringos and tourists. Music acoustic was good and the general location is great for both dancing and mingling with it´s separate areas. The terrace, bar and restaurant all accessibly open to each other. i believe they have entertainment every other weekend along with various large events through out the year so you just need to keep an eye out on the website or email staff as not to miss out on all the fun.

SUMMARY:
Ok i think that is all. I have covered most things. Baja is a very relaxed place and as others have said. You don’t go there for valet parking, fast food and elevators. That is what makes this untouched jewel in the desert such a magical place. Enjoy it whilst you can. I´d say if you stay here you won´t forget this holiday. Plus don´t forget to check out the once in a life time excursions available to you at this part of the world. I got to release the turtles and i will never forget that. Priceless!

Room Tip: Check out the website: http://hotelcaliforniabaja.com/accommodations.html you can see which rooms th...
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tara l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 November 2011

The Eagles left along time ago but the music is still playing. Great food and service in this little town. It is 45 min from Cabo San Lucas but it is a great drive.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TacomaSquattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel California

Property: Hotel California
Address: Benito Juarez e/ Morelos y Marquez de Leon | Col. Centro, Todos Santos 23305, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Todos Santos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 9 Hotels in Todos Santos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel California 3*
Number of rooms: 11
Official Description (provided by the hotel):
Welcome to the original Hotel California.... We invite you to experience the mystique of this world-renowned hotel located in the charming colonial town of Todos Santos. Just a 45 minute drive from Cabo San Lucas along the newly paved coastal Highway 19, the hotel is now easily accessible...Rated #7 emerging destination in the world - Tripadvisor 2010. Hotel California is a HOTEL not a B&B... ... more   less 
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Also Known As:
California Hotel Todos Santos
California Todos Santos

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