We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reviews (115)
Filter reviews
115 results
Traveller rating
64
40
5
1
5
Traveller type
Time of year
LanguageAll languages
More languages
64
40
5
1
5
Show reviews that mention
All reviews within walking distance front desk santa cruz and la crucecita quiet area small pool chahue beach special thanks water pressure couple of nights pousada chedraui balcony taxis pesos chairs
Filter
Updating list...
16 - 21 of 115 reviews
Reviewed December 12, 2016

This is an excellent hotel. Its rooms are spacious, comfortable, airy and bright. The food is superb. The manager and his staff are extraordinarily friendly and helpful. The swimming pool is super-clean and nice. And there's an easy, pleasant walk to the beach. Plus -- given all these virtues -- it's an incredible bargain!

Room tip: I especially recommend the rooms in the new wing
Date of stay: January 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this reviewResponded December 14, 2016

we can´t be less than greatfull for your awesome coments.
I wish you a happy christmas and a 2017 full of trips, love and peace.
We hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 11, 2016

Impulsively booked a family vacation to Huatulco and ended up here. Though we don’t speak Spanish, we survived the week-long stay thanks to the genuinely friendly, patient hotel staff.

Our daytime itinerary was packed so we had many early breakfasts and late dinners at their restaurant. We never tired of their small but tasty selection of vegetarian options and couldn’t wait to savour fresh watermelon juice.

The hotel grounds were immaculate and the spacious room we stayed in was well-furnished, cleaned daily, and air-conditioned. After the day’s escapade, it was always welcoming to enter the room to cute animals thanks to Leo’s mastery in the art of towel origami. Their wifi connectivity was solid and there were plenty of outlets available in the room to charge multiple electronic devices.

My family and I enjoyed our time at this hotel and would stay here again since we are walkaholics. The hotel is conveniently located next to the Super Che grocery store, easy walk to Azteca Bank for currency exchange, and a leisurely walk or short cab ride to the neighboring towns and beaches.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bananas4Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this reviewResponded April 16, 2016

Guests like you give us sense in our daily life. We will pass your comments to the staff. Keep your journey happy. We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 12, 2016 via mobile

They serve great breakfast! Tasty fresh fruit and amazing juices! A must try is their green juice very refreshing and a great start to your morning! The staff is friendly and very helpful. Quick service and good prices! Nice quiet atmosphere.

Date of stay: March 2016
Trip type: Travelled as a couple
Thank Lucy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this reviewResponded March 14, 2016

thank you for take the time to feed us back. Your comments are priceless and help us to keep going in our track. You are going to do our best effort to make you proud

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2016

While we rated the BWP an overall 3, we really would like to have gone with 3.5 to perhaps even a 4, but more a 3.5.

From the moment we arrived the staff at the BWP were simply the most gracious and helpful that we can remember. The hotel was clean, the restaurant was well staffed, excellent food and very clean! The grounds were well maintained and albeit the pool area a bit smaller, it suited this hotel perfectly and was also well maintained. But it was really all about the staff! Hector, our host, all of his staff just couldn't do enough to make our stay a good one. Special thanks to Judith and Carmen at the front desk and to Antonio in housekeeping. Bravo!

Room tip: Pool side get afternoon sun, mountain side great morning breeze but quiet at night.
Date of stay: February 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank LorneSeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this reviewResponded March 8, 2016

You are very generous feeding us back. I pass your mentions to the team. look forward to see you soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 15, 2015

As a mexican traveler, being in several countries I must say I am dissapointed. I got a phone call at 2 am in the morning. This phone call was sent through the reception. This was a big scam where my personal data was taken. I asked for a full reimbursement due to the lack of security protocols. Please BEWARE. That night I was not the only one, another couple got into the same situation. My scam lasted 40 minutes, while the other couple lasted 4 hours. Although the city feels safe, the lack of security in the hotel makes your nights hell.

Date of stay: December 2015
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank oramirez_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this reviewResponded December 18, 2015
Google Translation

Lamentamos el incidente y comprendemos su reclamo; efectivamente Huatulco es uno de los destinos turísticos más seguros del país y por desgracia las llamadas de extorsión que se realizan en toda la república mexicana a hoteles, negocios y en la mayoría de los hogares "burlan" de distintas maneras los protocolos de seguridad personal y de las empresas.
Ya se le aviso a su agencia de viajes que no habría cobro por nuestra parte de la estancia. Bendiciones y disculpas por parte de todo el equipo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews