Staff was extremely welcoming & helped me with my Spanish. I tried to speak most times in their language with the help of a English-Spanish app on my phone. When I needed help with anything someone was always there. Felt VERY secure as a single women staying with them. The food in the restaurant was GREAT!! I tried several different items without a complaint. I would recommend them anytime.
The kind of negatives are the pool is small for the hotel & construction was ongoing during the day(didn't disturb me though, as I was out most of the day!). I had a couple of nights where a little one on my floor was having a rough time. Went down to the front desk & asked for earplugs. They were @ my door within the hour! I'm looking forward to a return visit!!! Hasta el ano!! :)More