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Reviewed November 15, 2017

We enjoyed our stay, staff were very attentive. We looked at the stairs as a great opportunity to get some exercise after eating so much. The amount of sun huts were plentiful and you didn't have to search for shade. The hours available to get something to eat are amazing we have never been to an all inclusive with this much flexibility. The only reason this did not get a Excellent rating is the quality of the wine (could not drink it) and the service in the Solarium it was terrible the staff really need to spend some time in the Mediterranean which is exceptional. We will be back some day:)

  • Stayed: November 2017, travelled as a couple
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1  Thank PC2014240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017

I was upgraded to a 2 room suite with balcony for no charge. The people were wonderful. The site huge and beautiful. The evening entertainment was weak. I did not meet anyone who was unhappy. An extra is that the 20 hectare site has a botanical garden.

Room Tip: Any room is great
  • Stayed: November 2017, travelled as a couple
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Thank stewarts683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017

The English was bad. The rooms were a terrible distance from the lobby. The food made a bunch of us ill. The pools were small, terrible place for kids. To expensive, bad English, lots of walking, drinks were never the same from bar to bar. I got to sick to fly home after 5 days there and they charged us a premium to stay another 2 nights.

  • Stayed: November 2017, travelled with friends
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Review collected in partnership with this hotel
3  Thank D8217DLandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasHuxPublic, Public Relations Manager at Las Brisas Huatulco, responded to this reviewResponded November 20, 2017

It is always a valuable oppotunity to know the different opinions about our users staying, it really means that we have a sensitive chance to analyze our many services and procedures. In this particular time, we´ll openly disagree on most of your judgements and statements, due the fact of the inconsistency of your insights, we could not assure that the food made you sick-since we never have any report on this situation.
About the coment of "Terrible place for kids" We certainly are a resort that offers lots of activities to do for kids, we count with an especial area for this one.
We believe that your opinión is valid, nonetheless, we openly disagree on your criteria, due the partial and capricious nature of it.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2017

No complaints about anything. A beautiful resort with a beautiful location. This is pretty much the only place we enjoyed so much that we will be returning. Spent most time at snorkeling beach. Snorkeling is fantastic there. Also hats off to Yariley who served drinks at this beach. It is all hills and for people who are not fit you must take a vehicle. However, they come around quickly. They do not have coffee machines around resort which would be an added plus.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank georgiaaiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 14, 2017

For myself this resort wasn't good. I have a bad back and knees and due to the fact that all places need carts to get around, i found it quite difficult. Lots of stairs everywhere. Some of the a la carts were not good at all. Food at the Buffet was ok at best. Wonderful Beaches and wonderful staff! We cannot say enough about the staff there. Everyone was so friendly and helpful. We heard the snorkeling was great but we don’t snorkel. We wouldnt be opposed to staying again as rooms were clean. The resort is quite dated and needs an overhaul.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Lisbeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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