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All reviews small pool santa cruz min walk room overlooking the marina beach club comfortable beds easy access to beach small starbucks pool area and restaurant week all inclusive floor facing breakfast buffet key card la crucecita excellent location made to order eggs friendly hotel
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Reviewed February 3, 2017

This is really a wonderful hotel. I was looking for something exactly like this when I booked my holiday. Everything I needed I found here. It is not a big resort on a huge property, it is a wonderful little hotel right on the very happening Marina where everything you need is right there. I did not go to Hualulco to sit around a hotel or resort pool, I like to get out and do things all the time and walk everywhere. The location made this possible.It was perfect and the staff are lovely. Thank you Holiday Inn!

Date of stay: January 2017
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
3  Thank 72PamelaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn H, Manager at Holiday Inn Huatulco, responded to this reviewResponded February 4, 2017

Dear Pamela, thank you so much for your preference.
We are happy you enjoyed your stay with us, you are right when you say 'this is a wonderful little hotel', it is a pleasure to hear that about us.
I hope see you again in this beautiful place, Bahias of Huatulco.
It will be fantastic see you again.

Greetings from the beautiful bays of Huatulco.

Sincerely
CP
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 30, 2017 via mobile

We have been in Huatulco for almost 3 weeks and have made most of our breakfast stops at the Holiday Inn. The American breakfast has been our choice as the value is bar none at 120 pesos/person. A beautiful plate of fresh fruit to start, a fresh squeezed juice of your choice, coffee, bacon, eggs to your liking, toast, a thick slice of cheese and black beans. Everything is fresh and presently so nicely. The service is some of the best we have received. We were always greeted with beautiful smiles from a very friendly staff who pay great attention to every detail. The Holiday Inn restaurant is definitely a must while you enjoy your time in Huatulco. On a side note, they also have excellent wifi and a Starbucks kiosk on the premises that serves excellent coffee.

Date of stay: January 2017
Trip type: Travelled as a couple
2  Thank Backporchdreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn H, Manager at Holiday Inn Huatulco, responded to this reviewResponded January 31, 2017

Dear Backporchdreamer, Thank you so much for your opinio, it's so important for us.
We are happy you enjoyed yor stay with us it's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.

Greetings from the beautiful bays of Huatulco!

Sincerely
CP
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2017

We stayed here for a week January 2017 because of the great price we got with Sell Off Vactions and Sunwing Airlines. We were looking for a budget holiday and that is what we got. The reviews also were all very good so off we went.
I did not get any surprises... it was like every one says...nice clean hotel with friendly staff. Great place to stay if you are looking for a place to launch out and explore. It is not a luxury resort in anyway.
The pool is very small with zero sun all afternoon and can be noisy if kids are around.
The beach connected with this hotel is a short walk and very busy...you need to arrive early to get a sun shade. The water quality unfortunately is very poor and dirty looking but calm for swimming. I'm not sure if the cruise boats cause this or sewer drainage because all the other beaches are gorgeous with crystal clear water.
The Hotel management needs to look into putting up permanent sun shade areas on the beach that don't have to be taken down and put up every day and more of them. There is a cute beach restaurant connected with this hotel that just offers a small menu for the hotel guests and is all sea food items. You can ask for pizza and hamburgurs but is not listed on the menu.
If you go to this hotel take a taxi and explore other beaches but you will need to find shade or bring your own beach unbrella. There is a beach to the right of the hotel and is a nice 20min walk over the bridge and is absolutely beautiful just to see.
One good find was the Mexican tour company connected with the hotel in the lobby...all the tours are reasonably priced compared with any that are connected with your airline.
To summarize: "Watooco" is Hot and that is what we wanted. Holiday Inn is a safe clean budget like Hotel with the nicest staff anywhere. The food is always better than what you get in Cuba. There are other places to eat all over if you get tired of the food here. The breakfast buffet was fabulous....so yummy!
If you want a budget non- luxurious holiday for a quick break this is the place to go. It has a very "at home Holdiay Inn" feel.

Room tip: Book a marina room view otherwise you get stuck looking out at cement
Date of stay: January 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank heidi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn H, Manager at Holiday Inn Huatulco, responded to this reviewResponded January 31, 2017

Dear Heidi C,
I hope your well, We are happy you enjoyed your stay with us, it's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
CP
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 27, 2017 via mobile

This is not a 3 Star hotel. It's more like a 4 Star. Staff is very friendly and the location is perfect. The pool is good but only gets sunlight on it until 2pm then the water gets cold. When I return to huatulco, I will stay here again.

Date of stay: January 2017
Trip type: Travelled solo
1  Thank greenclover66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn H, Manager at Holiday Inn Huatulco, responded to this reviewResponded January 28, 2017

Dear greenclover66,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We are waiting for you!

Sincerely,
CP
General manager

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Reviewed January 25, 2017

We stayed here second week in January. The staff were attentive and polite.

We had the all inclusive package. Food at the hotel was good but not, spectacular. Bacon wrapped fillet looked like it had be boiled rather than grilled! Salads were good.

The offerings at the beach club were very limited for all inclusive patrons. There seems to be a lack of chairs with shade at the beach especially at the weekend. Even though chairs were empty towels were placed on them
by the restaurant, their excuse was these were reserved for clients of the restaurant not Holiday Inn guests.

Nothing like being made to feel like 2nd class citizens!

The price was right so one is more willing to put up with a few inconveniences.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank ufo_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn H, Manager at Holiday Inn Huatulco, responded to this reviewResponded January 28, 2017

Dear ufo_10
Thank you so much for your preference and confidence too.
We value your comments and welcome the opportunity to serve you again.
Greetings from the beautiful bays of huatulco

Sincerely
CP
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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