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“Great entertainment and fun for the whole family”

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Gran Festivall All Inclusive Resort
Ranked #34 of 53 Hotels in Manzanillo
Sudbury, Canada
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great entertainment and fun for the whole family”
Reviewed 22 February 2012

I stayed at the Gran festivall Jan 30/12 to Feb 13/12.What attracted me to this resort was the low rate for single occupancy.I read some of the reviews here,and I was surprised with the divergence of opinion.They either loved it or hated it.Well I thought it was great.
It is a resort for the locals and I found that the Mexicans are very family oriented and i enjoyed watching them interact..
The foreign visitors that I met are mainly Canadian,and I found it strange that some of them travelled with US currency when Canadian currency is very widely accepted except of course for the loonie and tonnie: no bank will accept foreign coins
One of the bus boys asked me if I would buy $20.00 worth of Canadian coins.I gave him a 200 peso bill and he was very happy. I felt guilty because I gave him $16.00 in exchange. So don't tip with a loonie or toonie. The front desk will give you small change for the pesos you can obtain at the on site ATM .They also have 2 computers available,free.Just go to the front desk and ask for them to enter the password...BTW the @ symbol is "alt Q" or "alt 2".
They also have daily activities co-ordinated by the performers of the nightly entertainment,all of whom speak English,four of them couldn't speak Spanish. Because this resort is so huge ,they even have a bicycle tour of the grounds. The nightly entertainment is a "must see",very professional especially the Black Light show, Although a lot of it is in Spanish,most of it is mimed.
I thought the food was great,lots of variety with various theme days i.e.Chinese ,Italian International...the soup is always good, but I don't know what they do to their beef,,they must use a recipe from Wrigley's chewing gum.
There are many active tours available but if you prefer a leisure one,check out the mini van tour to the state capital,Colima.For 700 pesos each you will see ancient ruins and an active volcano.
When choosing a room,make sure you are as far away from the Night Club as possible. It's open till 4 AM on week ends and the rythmic "boom boom" may hamper your plans at sleeping.
i would visit this resort again with my grand kids,,,they would love it,

Room Tip: As far from the Disco as possible
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  • Stayed February 2012, travelled solo
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Helpful?
8 Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Lindsay, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 February 2012

My wife and I just returned from a vacation at the Gran Festivall ( Feb.13- 20th). We found the resort to be very huge with great potential. The staff were very friendly but the lack of English was a problem. Lupita the concierge was very helpful to solve any problems. The food was good and the waiters were good. Jaimie at the beach restaurant was exceptional. He does everything he can to make you enjoy your stay. The swimming pools were emaculate. All pools were so clean that you could clearly see the bottom, no matter where you were. The maid service was good, supplying clean towels etc. on a daily basis. The resort offers several activities (ie. waterslides, zip line, tennis courts etc.) Why do I only rate this resort average???
The resort is "tired" and needs a good sprucing up. The villas, although spacious need to be upgraded and the plumbing needs a great deal of work. In the week we were there, we had the toilet plug three times (not our doing). The resort needs to hire an activities director to co-ordinate activities and get things organized. Although the resort boasts of all the acitivities available there wasn't anyone to lead them. The waterslides need repair. As mentioned earlier there is a lack of English. It is very difficult to communicate with the front desk personnel. This resort has a lot to offer, unfortunately over the years the old ownership has let it deteriorate. Now it is up to the new ownership to upgrade it and hire the people who can take what is available (and there is lots) and help the guests to enjoy their vacation at the resort.

Room Tip: Rooms in the villas "200" range receive noise from the disco
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  • Stayed February 2012, travelled as a couple
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Helpful?
11 Thank Ralph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2012

We were at the Gran Festivall from January 31 to February 7. Our room had some issues,we told the concierge Lupita and she gave us a new room right any. It was very good. We went with our two children, ages five and eight. There is lots to do. Kids Club, waterslides, two kids pools, tennis, soccer, paint ball, a climbing wall, ping pong, swimming lessons and more. My kids also loved the beach, which has nice waves to play in . The staff were very friendly. We went to the Transat Holiday orientation which which was helpful because they made sure we had a schedule of all the activities. The schedule is also posted at the tower beside the main pool. Our room was cleaned thoroughly daily with plenty of fresh towels. The food was good, there was plenty of variety. The beach restarant was nice, great staff especially Jaime and Reuben. The only problem I had was that the trip was too short.

  • Stayed February 2012, travelled with family
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Helpful?
4 Thank csnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2012

Very dated resort in need of upgrading. Staff is very friendly but DO NOT speak English at all. All of the shows and entertainment are in Spanish only. Food has limited variety and is of poor quality. They only have one a la carte restaurant and you have to be at the front desk by 8am to book as it can only be booked the day of. Great beach if you don't mind a bit of a hike. Water slide is in rough shape and if you sit up while going down them you will come to a complete stop. Lol. It could be a decent resort if they spent 20 million on renovations. It is a two star at best. We have been to Mexico 7 times in the last 7 years and this by far was the most run down one we've stayed at. We called our travel agent in Winnipeg to help us get in contact with Transat in Mexico so we could move hotels for second week. We paid a lot more money to change hotels but it was worth it.

  • Stayed December 2011
    • Value
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    • Service
Helpful?
2 Thank Jrtherooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manzanillo hotels

Winnipeg, Canada
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 January 2012

Worst vacation in Mexico ever....and we have been all over....this resort does not cater to tourists....no english...food awful....same thing everyday, just changed the sauces (very spicy)
Most of the activities for children were either closed or broken....No or very poor assistance by staff....due to language barrier....Our accomatation was terrible...dirty, moldy, and again...poor maid service...had to chase down towels daily....Resort does not look like web site...needs ALOT of work.......very disappointed...never again....

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2012

Advantages of the hotel: They have nice sport facilities and a rather long water slide. You can also play gotcha and there are also a climbing wall and an archery range (but all these is not included and a fee is charged!). There is also a hotel doctor for emergencies.

Disadvantages of the hotel: First of all please note that we were housed in the gold-category (‘seccion-oro’)!

All in all the hotel is the most horrible hotel that my wife and me ever saw!
When we arrived in our room we were very suprised as the bedspread and the mirros were dirty, the drinking glasses were used and there were no towels in the room. The furniture of the room is very worn and rusty. Only two of five lamps were working!

We never got clean towels so that my wife, who is from Manzanillo and speaks Spanish, asked for clean towels at the reception every day of the first four days. One day we also left a message and a tip (20 MXN Peso) in our room for the cleaning woman and remembered her to give us clean towels but she only took the money and did not bring us clean towels.
As mentioned above my wife speaks Spanish so that she complained of the problem with the towels. On the fifth day I told to my wife that I do not want that she always goes to the reception and complaints about the problem with the towels, so that I went to the reception and asked (once again!) for clean towels in English. But to my suprise the receptionist let me know that he does not speak English...My wife and we were always thinking that the hotel is an international (!) resort and that they would speak English. Why they have inter alia also U.S. flag attachted at the hotel entrance, when they do not (or do not want to) speak English…?
Thanks god we have friends in Manzanillo so that they gave us clean towels for the next days!

Please also note that the food does not taste good and in the second week I suffered a virulent abdominal influenza. Thanks god – that was one of the few advantages of the hotel – they have a hotel doctor who prescribed me antibiotics.

In the advertisement they promise that sun beds and umbrellas would be also included. Thats true but please note that you only can use the white umbrellas at the beach and please also note that they have only 8 white umbrellas with 4 sun beds at every white umbrella (= totally 32 sun beds for all the hotel!)…

One day we wanted to make a telephone call but this was not possible. The receptionist told us that we cannot make a telephone call as we would have paid the hotel bill on the day of our arrival and therefore the invoice would be closed and could not be reopened! We told the receptionist that this would be true but we were obliged to pay the hotel bill on the day of our arrival and of course we would be willing to pay the telephone costs subsequently. Finaly, all these arguements failed and we could not make a telephone call!

As you can see from the photo we found worms every day which crept out of the crevices of the wall and crawled up onto the bed!

As I mentioned above the food was rather bad and had me made ill. After I was healty again we decided to stop eating in the hotel and breakfasted on our hotel balcony from now on. Of course every day some bradcrumbs fell on the balcony floor but none of the cleaning women had the idea to clean the floor of the balcony (like this is usual at other hotels). The responsible cleaning woman only cleaned just one time, after we rewarded her with a tip of 40 MXN Peso in advance…

Last but not least let me also say that the mattress of the bad was disgusting (see photo) and the water of the pool was dirty as the water circulation did not worked very well.

As these and other problems continued to exist we changed the hotel on the fourth last holiday day and thanks god in the new hotel we were happy! Of course ‘Gran Festival” did not refund us the price of the last fours days!

We will never return to this hotel again!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Bernd K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Kelowna, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 December 2011

I just got back last night from my trip and although I got a screaming deal on the price, what I recieved was 5 star service. Lupita from AIr Transat was fantastic, she checked in with me all the time to ensure I had everything I needed. The resort was only at 10% capacity during the week and 90% on the weekend. Mostly mexican families there, only a small handful of english speaking canadians. I really enjoyed the food, pescado ( fish daily) chicken, beef and their Italian a la carte was really nice. There is so much for the kids to do, waterslides, zip lining, skating, 5 pools and it's all included. There is a perfect adult area called the solarium, go there to relax and ask for Javier, he makes the best drinks ever. The animation staff are great, the shows I really enjoyed. I also recommend Fernando the tour guide because I was there by myself, he speaks English , he took me to Barra Di Navidad and we had huge shrimp on the beach and took the fishing boat all around the island and had a few cerveza's. THe rooms are very clean, only problem was the beds are hard so if you know that ahead of time , you can bring something. Other than everything was great, I will return with my son who is 12 for sure. Oh and they have a paintball circuit also free.
THe beach is a short walk away and there is a bar and food avail for you there as well.

Room Tip: Don't get the low 100 rooms. If your a couple ask for room 128-132 they are villa's nice and...
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  • Stayed December 2011, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Debra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Festivall All Inclusive Resort

Property: Gran Festivall All Inclusive Resort
Address: Km 12.5 Carretera Barra de Navidad - Manzanillo, Manzanillo 28860, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Manzanillo
#9 Spa Hotel in Manzanillo
#15 On the Beach Hotel in Manzanillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Festivall All Inclusive Resort 3*
Number of rooms: 450
Official Description (provided by the hotel):
Gran Festivall All Inclusive Resort Manzanillo .. a beautiful property located at Miramar beach facing the blue waters of the Mexican Pacific. 32 acres of fun. An unique all inclusive experience. ALL INCLUSIVE• All meals buffet style plus optional a la carte dinner dining/domestic beer, wine & mixed drinks from 11 am-1am/4 restaurants (dress code applies)/4 bars. And beach club.• Entertainment/disco (adults only)/dance hall (children allowed)• 5 pools/children’s pool/adult pool/water slides/gym/archery• 10 tennis courts (6 lit) scuba & snorkeling lessons.• Children’s program (ages 4-12). ... more   less 
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Also Known As:
Gran Festivall All Inclusive Hotel Manzanillo
Hotel Maeva Manzanillo
Resort All Inclusive Maeva Manzanillo
Club Maeva Manzanillo Mexico
Maeva Manzanillo

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