This was our first vacation together a trip planned for sun and relaxation in a nice resort which boasted large rooms and good food. The room was spacious with a large bathroom and living area but as previous reports noted the bed is hard. The general demeanor of the hotel employees was good with plenty of smiles and good service without expectations of tips. What we did not realise and wish to pass on is that the maid service does have unlimited access into your room and even though cleaning has occured they still have access later. Our last day we were "Robbed". Plain and simple the maid/accomplice returned to our room and stole money and jewlery which was not locked in the safe. Yes bad on us for not locking a 100% of our valuables as we should have. We became complacent and relied on basic decency that prevails in most hotels. A poor effort on behalf of both the security and hotel management resulted in wasted time and energy on our part and no satisfaction to us. We recieved the basic brush off that come back later and we will help you out until before you know it your on the bus to the airport, another dis-satisified customer but out of the country. Promises to email us on how they would extend future courtesies did not happen.. As the title of this review indicates the hotel management allowed one person to wreck a holiday and future visits by not only us but as to as many people we know.. Beware of security and ensure you lock up everthing that is valuable.. Viva la mexico Not...
- Official Description (provided by the hotel):
- The Barcelo Karmina***** hotel has been recognised with the prestigious AAA 4-Diamonds award. It is a spectacular feat of architecture inspired by the Mayan temples. Its tropical gardens with palm trees, along with 6 interconnecting swimming pools with waterfalls, create a romantic and relaxing paradise in a place brimming with fun for all the family. This 5-star hotel offers 324 luxury suites fully fitted with everything you need for a comfortable stay. In addition, all suites have balconies and excellent views of either the tropical gardens or the sea. The Barcelo All Inclusive programme at Barcelo Karmina hotel has been designed to ensure your complete satisfaction, enabling you to enjoy our 4 restaurants and their varied cuisine from different countries: Japanese, Mexican, Italian and international. And to complete your holiday in this spectacular luxurious resort, relax in the U-Spa, enjoy the gym, the beauty centre and attend the nightly shows and lively nightclub. ... more less
- Reservation Options:
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- Also Known As:
- Barcelo Karmina Palace Deluxe Hotel Manzanillo
- Karmina Palace Manzanillo
- Barcelo Hotel Karmina Palace
- Barcelo Hotel Manzanillo