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“Don't believe the positive reviews, this place stinks”

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Marina Del Rey Beach Club
Ranked #52 of 81 Hotels in Mazatlan
st. paul, mn
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't believe the positive reviews, this place stinks”
1 of 5 bubbles Reviewed 1 May 2008

Hotel Motto - We spared every expense.

Okay, the cleaning staff are great, but they have a tough hurdle to overcome. We were welcomed to the hotel by unfriendly staff who obvioulsy only wanted to work at one of the higher classed resorts. No good check-in system; just a bunch of keys kept in an unlocked cabinet in the office - protected only by a locked glass door. Yeah, really safe.

We would have had a dip in the pool, but it was green. Not painted green, but filled with disgusting bacteria.

The rooms are falling apart. We never saw a cockroach, but we did have a dead bat in the room.

There is a phone to call the front desk, but you can't call out into the town.

The cable reception is horrible. You can get FOX news and a CBS affialiate from LA.

Seriously, what more do you need? The place is falling apart. It is one of the three lowest rated resorts in Mazatlan. Not worth it. Stay somewhere better, the cost will be worth it.

  • Liked — The restaraunt at the Green Resort (la fonda) about 1/4 mile north of Marina Del Rey
  • Disliked — The entire place was horrible. No megusta!
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank frozenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
    6
    5
    3
    3
    11
See reviews for
12
6
Solo
0
Business
0
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
on
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 April 2008

First of all i can not believe WHY is this place a member of RCI there is nothing in the place it is out of ammenities, it is far from everywhere, no restaurant, no gym, no phone to make even a local call, there is nothing and I am going to complain about this.
TV signal is awful, please RCI and other companies do not send more people to risk their lives !!!!!!!

  • Liked — When I was leaving the place
  • Disliked — Whe I checked in
  • Stayed February 2008, travelled with family
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank ongret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mazatlan hotels

usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 20 March 2008

Stay at your own risk! The phone in the 'apartment' we rented only called the front desk. There is no room internet. When the housekeeper takes the dirty towels, you don't get clean towels until those same towels are washed and dried. There was a 6-7 inch lizard in our bathroom that welcomed me one morning just after I woke up!
The bed is as hard as a rock and it feels like the pillow is stuffed with balls of yarn. There is only one phone that allows someone to call your room and that phone is always busy because the receptionist is constantly on personal phone calls. At times, the receptionist answered the phone by saying 'What??!' She was not helpful or friendly. Although, there is a gentleman who did an exceptional job.
If you are used to staying at a higher end establishment, or at least one with a working phone, I would prepare myself for a shock if you have already booked your stay at the Marina Del Rey Beach Club! Good Luck!

  • Liked — The thing I liked most about this hotel was leaving it.
  • Disliked — The thing I like least about the accomodation was its lack of accommodations!!
  • Stayed March 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank speaknoevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manitoba, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 13 February 2008

Just spent 2 weeks at the Marina Del Rey. The great part is that the suites are huge and the beach is wonderful, not too many vendors to bother you! There are also some great people working there like Michael, Rosario and Manual...however that is pretty much where it ends. The room was very dirty when we arrived and we went out to buy our own cleaning products as it was unacceptable. However the maids quickly got it clean within the next day or 2...the maids are very willing to help and are appreciated. We did not see even 1 cockroach as was previously reported and were very happy about that. There are 50 units and 20 are owned by full time residents. It was not our first time there as we were there with timeshare owners. There were many people at the desk daily complaining about something, and did not seem to be getting any satisfaction, and they were timeshare owners. It does not seem to be the problem with the staff as much as a problem with the actual owner, who does not seem to be interested in having people own timeshares any more. It's too bad he is not operating in good faith until the timeshare owners use up all of their weeks, and then moving on to full time ownership as he seems to want. We however made the best of it, and had a wonderful vacation.

  • Liked — Large Suite
  • Disliked — Pool very small
  • Stayed January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Coreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littleton, CO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 January 2008

We are "owners" (I say this very lightly) at MDR. We have been for 9 years. We can no longer book our unit due to the fact that several of the units are now owner occupied year round, and the other units are sold as nightly hotel rooms. The staff WILL NOT assist you with anything. Do not give them your credit card. The cockroaches are expanding their family year by year. The road and beach are public access. There is alot of "partying" late at night on the road and the beach area. Stay here at your own risk. I know that there are several more up to date "ethical" places in wonderful Mazatlan!!

  • Stayed January 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spazmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco CA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 January 2008

We had to leave our lights on in the room so the cockroaches wouldn't swarm us. It may be that there was a family living in the room next to ours that couldn't be fumigated when the exterminators came.

Also every room has a transformer so it buzzed all night long, which, made it impossible to sleep.

The restaurant was never open. We would try to go in and they would politely tell us it was closed.

Beds were rock hard!

The location and view was great and they did provide bottle water.

  • Liked — nothing
  • Disliked — cockroaches
  • Stayed May 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank eeekdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 November 2007

We managed to secure two rooms, one bedroom and a suite. More room than we needed. Everyone at the hotel was friendly. Check-in/ check out were a breeze. Hotel has a nice beach, small heated pool, buses stop about every 5-15 minutes. Easy access to restaurants. Not in the golden zone, but north of Marina. There is a lot of new construction in the area, so a bit noisy. Would recommend if large family, over 2400 square feet in suite. One king upstairs, two doubles down with a pull out couch, also had two bath w/ showers. Beds were hard as mentioned in previous review by another, but in Mazatlan if your out fishing or on the beach, when you're tired...it's nice to have a clean, secure, and friendly place to hang your hat. Our suite had a patio on both sides. Also had a jacuzzi, but we didn't feel comfortable using it. Both units had a kitchen area, with a full size stove and refrigerator.

  • Liked — Rooms large enough to spread out and not feel like caged in.
  • Disliked — Pool area was small, not like resorts
  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank love2fishMazatlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marina Del Rey Beach Club

Property: Marina Del Rey Beach Club
Address: Avenida Sabalo-Cerritos # 1000, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Kitchenette Room Service Swimming Pool
Hotel Style:
#24 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marina Del Rey Beach Club 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Marina Del Rey Beach Club Hotel Mazatlan

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