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“"Yum Forest"”
Review of Bubba Gump

Bubba Gump
Ranked #307 of 1,809 Restaurants in Puerto Vallarta
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: Lunch, Breakfast, Dinner, After-hours, Reservations
Reviewed April 12, 2017

We found the prices mid range , portion size large, and service good. The staff were happy to explain how the restaurant worked for their service. We like that they could pay in Canadian, US, or Pesos . They trendy environment and movie kept us entertained. We also made some purchases from their gift shop.

Date of visit: February 2017
    • Value
    • Service
    • Food
Thank Christina B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz N, Director de Relaciones con Clientes at Bubba Gump, responded to this reviewResponded April 19, 2017

Dear Chbaldwin B.

We cannot thank you enough for taking time to update your experience on TripAdvisor.

It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated.

Look forward to the pleasure of welcoming you back.

Cordially.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (675)
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91 - 95 of 675 reviews

Reviewed April 8, 2017

Decided to get a quick bite here before boarding a plane back home. Was amazed at how expensive this was, especially considering what one got. A bottle of "Sol" beer was almost $7 US (120 pesos) while water (bottled was apparently the only option) was $4.50US/80 pesos. Had a couple of salads (Ying Yang chicken and Chicken Cobb) that were quite heavy on the lettuce and very light on everything else. Total bill, with tax, was right at $40 US. I would skip this place next time.:-( Must say that the place was packed though.

Date of visit: April 2017
    • Value
    • Service
    • Food
1  Thank Blue911x50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz N, Director de Relaciones con Clientes at Bubba Gump, responded to this reviewResponded April 12, 2017

Thank you for your valuable comments on your visit. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant.

If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share your comments with the manager and make sure our usual high standards apply in all moment of that particular day.


Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2017

My significant other and I ate at the one on Melacon twice. The first day we ate there, I ended up a little sick. The second time we ate there we both ended up food poisoned for a week. That was the only restaurant we ate at before becoming sick right after.

I was pleasantly surprised to see the Louisiana and Texas themes being I'm from that area.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank treshaunn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz N, Director de Relaciones con Clientes at Bubba Gump, responded to this reviewResponded April 12, 2017

First of all we want to thank you for taking the time to write a review of your recent visit.

Although this page is for the airport location, We are sorry to hear that your experience with us did not live up to our usual level concerning the food in the city restaurant. We already shared it with the departments involved in order to look for improvement and enhance the quality.

If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can shared your comments with the manager and make sure our usual high standards apply in all moment of that particular day.

We look forward to the opportunity to offer you as you deserve.

Kindly.

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Reviewed April 2, 2017

without a doubt this is the worst Bubba's I have ever been into. Never will go back, food was terrible

Date of visit: May 2016
Thank wayne s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz N, Director de Relaciones con Clientes at Bubba Gump, responded to this reviewResponded April 3, 2017

Dear Mo S

We are sorry to hear that your experience with us did not live up to our usual level concerning the food. We already shared it with the departments involved in order to look for improvement and enhance the quality. We apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant.

If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share your comments with the manager and make sure our usual high standards apply in all moment of that particular day.

Kindly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 21, 2017 via mobile

Ate an appetizer there while waiting for a plane. The service was great. I had shrimp cerviche and it was very good. The prices are very high. All in all not too bad.

Date of visit: February 2017
Thank trn81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz N, Director de Relaciones con Clientes at Bubba Gump, responded to this reviewResponded February 22, 2017

Dear trn81

We cannot thank you enough for taking time to update your experience on TripAdvisor.

It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated.

Look forward to the pleasure of welcoming you back.

Cordially.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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