We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Just be aware” 1 of 5 bubbles
Review of Tropicana Hotel

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Tropicana Hotel
Ranked #63 of 126 Hotels in Puerto Vallarta
Pickerington
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Just be aware”
1 of 5 bubbles Reviewed 28 March 2012

We were staying with friends a short distance from the beach. We talked to a man working the palapa huts in front of this hotel about what it costs to rent one for our family of four. He took us to the pool bar where we were told that it would be 540 pesos total (~$45) and it was called a DEPOSIT. My husband asked if that meant we would get our money back. Si. We hung at the beach for a while, left our own towels, etc., and got some lunch at Daiquiri Dick's on the beach nearby. Sometime after that, the man serving the people on the beach said something about us not using our CREDIT for any food or drinks. He said we had money to use. We got one water, one beer, and one mixed drink. When we went up to the bar to get our deposit back, the original lady wasn't there. This is when we found out that it's NOT a deposit. We paid $45 for 3 drinks. Definite communication problem. There would be no refund of any money. We even offered to pay for our drinks. Nope. So just know that it's NOT a deposit.

  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Sandirp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

602 reviews from our community

Traveller rating
    127
    278
    111
    44
    42
See reviews for
83
232
65
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
akron
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

My husband and I stayed for 10 days at Christmas - I just read many reviews and agee with the good ones. Close to everything. We walked down street for 1/2 block and got coffee and fresh juice from a lady who had a small sidewalk shop. Best coffee we had anywhere. Breakfast was anywhere down the beach and yummy everywhere. The beds are hard but they brought us a mat ress topper. Our view was great if you were standing or leaned over the cement balcony rail, we really spent very little time in the room, so not a big issue for us. Don't know much about customer service, because we had no issues and require very little customer service. As far as Gay friendly. Most people don't enjoy watching public dislays of affection for any sexual preference. We saw many gay couples on the beach and never witnesses any public affection, PVR has brochures everywhere advertising it as Gay friendly and I believe it was from the many places we went! We found the gay population to be alot of fun and even went to show where we sat with a gay professional couple who were very nice and fun!
Loved the beach, location was the best we have ever had inPVR! We really had no complaints, we go toPVR every year, and found the Tropicana to be pretty similar to other 3 star hotels. Would we go back! Absolutely !

Room Tip: The tower rooms had nicer balconies.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
2 Thank lucyAkron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 21 March 2012

The hotel has a great view and is very clean but the beds are like stone. Most importantly though, if you're gay, this is probably not the place for you. The hotel strongly discourages any form of public affection between gay people; kind of sad in my opinion. If you're wanting to get off the grid, this place is perfect - I was only able to connect to their wifi twice in two weeks, lol.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto Vallarta hotels

Tartu, Estonia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 21 March 2012

We stayed there cause first night cause arrived at night and couldn't find other available hotels on the beach. Never will stay there again! Mattress is cheap and horrible, there were no places for parking and WiFi (that was important for work) is there only on the lobby and this day it didn't work! No breakfast, room is nothing special - in any hostel or motel I've seen better!
Only positive thing - they give big towels when you go to the beach.
We had sea view and there were no cockroaches.. but it is not worth this money. Better go for a bit cheaper but much better hotel.

  • Stayed March 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank na_kryliah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, BC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 March 2012

My wife and I were booked for March 10-17th including breakfast and direct flights from/to Victoria for a decent price through RedTag (booked in Jan.). We were with another couple and two of my wife's girlfriends. We, as many have advised, upgraded to a superior room so we could look over the pools and ocean for $20 extra per night. By the second day we were jokingly referring to it as our "four star" hotel - 1 star on the inside and 3 on the outside. The rooms are pretty basic but are extremely clean (as is the entire hotel). Water pressure in our bathroom was excellent and we had all we needed for a comfortable stay. There is a shortage of electrical outlets if you are bringing additional electronics and need to bring an adaptor. Small potatoes. The pool area is excellent however there is limited shade if you are trying to avoid too much sun. Beach area is excellent as well and service to both was top notch. Yes, wifi was alwasys touch and go however one can always go and have a coffee at Dee's around the corner and use their's if you really need to. Breakfast at hotel was average, but we were usually able to have something decent from the buffet or off the menu. Coffee was ok contrary to what I have read. We stayed on the 7th floor of the main building, our friends talked there way into an upgrade (free) to a beautiful large room on the second floor of the building to the far south, had two balconies, new ac and large bathroom. Worth checking out. We will stay here again as the location is excellent and it's excellent bang for the buck.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank gbola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
146 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

Stayed here for 5 nights with some friends, in total we had 5 seperate rooms spanning the 3 categories the hotel has. We booked the superior room (middle class) which was fine, decent size with 2 double beds and a very dark bathroom. Room faced the ocean but there was another building infront of us at same height so view of ocean was distant. Asked to move to another room as they said on check-in we could if we wern't happy. Next room was in right building facing directly onto ocean, absolutely beautiful! Room was actually nicer furnished aswell and bathroom nice and bright. Beds are pretty firm. There are two pools with plenty of deckchairs. Poolside service of drinks and food is actually pretty cheap around $2 a beer and $5 for most food. Happy hour 5-6. The hotel has permanent umbrellas on beach but these get taken pretty quickly. Room was also booked for 1 person despite having 2 beds. On check-in they noticed there were 2 people in the room so charged an additional 200p per night which was annoying. Also the wifi doesn't work anywhere in the hotel, not even in the lobby where the router is. Can be frustraiting if you want to contact back home. Lots of gays stay here too (good for me but just letting u know)

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Shannonluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan, Canada
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 9 March 2012

The hotel has been a landmark in Zona Romantica for ages and sadly is starting to age and not very gracefully. The staff is a melange of go-getters and forgetters. The go getters will bend over backwards to satisfy their guest while the forgetters seem to care less about their guests. The most frustrating things were the futile attempts to get the waiters to bring coffee and the infuriating issue with the internet or lack thereof. The rooms were always clean and tidy although my wife's numerous attempts to get the maid to leave facecloths seemed to fall on deaf ears. Although when you are a hotelier with a property that is at capacity constantly why would you go that extra mile.

Room Tip: try for rooms 220-222 or 320-322 best value for the peso
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Doc4623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Vallarta hotels
0.1 km away
Emperador Vallarta Beachfront Hotel & Suites
Emperador Vallarta Beachfront Ho...
#57 of 126 in Puerto Vallarta
3.5 of 5 bubbles 281 reviews
0.2 km away
San Marino Hotel
San Marino Hotel
#90 of 126 in Puerto Vallarta
3.5 of 5 bubbles 670 reviews
0.4 km away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#26 of 126 in Puerto Vallarta
4.0 of 5 bubbles 2,125 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Villa Mercedes Petit Hotel
Villa Mercedes Petit Hotel
#21 of 126 in Puerto Vallarta
4.5 of 5 bubbles 238 reviews
3.1 km away
Costa Sur Resort & Spa
Costa Sur Resort & Spa
#38 of 126 in Puerto Vallarta
4.0 of 5 bubbles 1,122 reviews
0.2 km away
Vallarta Shores
Vallarta Shores
#3 of 126 in Puerto Vallarta
4.5 of 5 bubbles 275 reviews
Show Prices
Show Prices
Show Prices

Been to Tropicana Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tropicana Hotel

Property: Tropicana Hotel
Address: Calle Amapas 214 | Col. Emiliano Zapata, Puerto Vallarta 48370, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Beach Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tropicana Hotel 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity.ca and Booking.com so you can book your Tropicana Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tropicana Hotel Puerto Vallarta
Tropicana Puerto Vallarta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing