My finance and I recently stayed at Casa Velas for 6 amazing days. We came into the trip with lofty expectations and these were exceeded at every turn. Overall, the service, accommodations, amenities and beauty of the Casa Velas resort are worth every penny to the couple looking for a romantic getaway.
We got the VIP shuttle service from the airport to the resort for an extra $15 per person roundtrip. We had been informed who to look for and the service was fast and well worth it. Just not having the stress of finding a reliable cab driver at the airport put our mind at ease and started the vacation off on the right foot. We were offered water for the drive and the driver was friendly. Once arriving at the resort, we received the famous hibiscus tea which was quite refreshing along with a cool towel. Check-in was a relaxing and enjoyable experience. We were treated to a highlight tour as we were guided to our room where our bags awaited us.
One caution here for those not familiar with the 'all-inclusive' jargon. "European plan" means you are staying at an all-inclusive resort OFF the all-inclusive plan. We luckily recognized this before we left and switch our reservation through Expedia. I can only imagine how much this change would have cost on site. We are very happy we did as the all-inclusive was so very freeing.
Our room was a gorgeous Grand Class suite on the first floor. We had the version with a jacuzzi in the bathroom, not outside or the immersion pool. This was perfect for us. The bed was comfortable, the room was immaculately kept and the accommodations were very spacious. Other highlights were the in room safe, bathrobe and slippers, and very nice bathroom amenities.
The pool at Casa Velas is beautifully set among the koi ponds and palm trees. With multiple levels in the pool, a swim up bar and plenty of lounge chairs (as well as covered cabanas), we thoroughly enjoyed the pool at Casa Velas. That is, until we found the beach club! The beach club is a couple hundred yards down from Velas Vallarta. It is incredibly scenic, with a beautiful infinity pool, again plenty of seating, great service and great views of the beachfront. We couldn't seem to get sick of lounging by the pool listening to the waves crash! Service was amazing and we had several lunches there that were delicious. They also serve dinner. Also to note, while the Casa Velas pool did not have free wifi, the beach club did.
Emilianos provided us with many very good meals. Breakfast was always fantastic with both healthy options (Home made granola, fresh juice and smoothie mixes and fruit) and not so healthy options (Chilaquiles, french toast and omelets). Dinner was occasionally a less rewarding experience but still worthwhile, especially when you figure out what their sweet spot is. I cannot recommend the beef filet but their seafood dishes were excellent. The flambe cart was also great (when it was available) though there is a nominal up charge. Also we were pleased with the bar offerings and don’t hesitate to ask if you are looking for something in particular like port wine or a specific after dinner liquor.
Finally, a word about the service. Overall it was phenomenal. The concierges were always tremendously helpful. The pool staff was prompt, courteous and always had a kind word. Several staff members made an effort to address us by name which was a great touch. It cannot be overstated how much the staff contributed to feeling pampered at Casa Velas. They make the trip all that much more enjoyable. Note that you must ‘sign a check,’ even though it’s all-inclusive. This is to prompt you for the ‘extra tip.’ In our experience, it was well worth being prompted and, at the end of our stay, we felt the tips were well warranted and overall, a good deal.
As two people who are inexperienced in all-inclusive resorts, Casa Velas was a delightful experience. We came in with sky high expectations and they were all surpassed without exception. We loved Casa Velas and would not hesitate to return. It doesn’t hurt that we got engaged on the beach there so we have all the excuse we ever need to come back!
- Official Description (provided by the hotel):
- Escape to a beautiful beach resort in Puerto Vallarta for an indulgent vacation refuge with sublime dining, a pristine beach, ocean club, golf courses, pools and a spa. Our spectacular resort is within walking distance of Puerto Vallarta's sophisticated 500-slip marina and 15 minutes from the city center. ... more less
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- Also Known As:
- Casa Velas Boutique Resort
- Hotel Casa Velas Boutique