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“Wonderful hotel with gracious staff and beautiful views”

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Playa Conchas Chinas Hotel
Ranked #97 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
Oklahoma City, OK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful hotel with gracious staff and beautiful views”
5 of 5 bubbles Reviewed 10 March 2011

This was everything we had hoped - clean, comfortable, and quiet, with a stunning view. Comfortable bed, clean rooms, hot water. The food in the restaurant was good and the other guests were congenial. One night, there was a wonderful singer/guitar player playing dance tunes. We danced every dance and had a wonderful time. The beach was small but lovely. It was a bit too cold for swimming, but we dived into the clean pool anyway, just to say we did. From the restaurant, we looked out over the ocean. Once we saw a whale. The staff couldn't have been kinder. The first night, we arrived at 10:00 pm. - too late for dinner but the man at the desk offered to get us anything we needed from the kitchen. Our on-line reservation was honored with no problems. When we needed help making phone calls or catching a bus, the staff was happy to help. Wonderful service.

My only complaint was uncomfortable beach chairs. You might want to pick up a folding chair in town. Be sure to bring reading material, as English bookstores are practically nonexistent. Sometimes you'll discover that the location is a big inconvenient because it's outside the city proper. But sometimes that is just what you want.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
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Helpful?
4 Thank mtbenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Castlegar, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 1 March 2011

I do not usually write these but this time I had to. We went on this trip after a lengthy wait of 7 years expecting what it said an authentic mexican hotel. Well it can be but we were sorely dissappointed. All the ratings did say clean friendly good value but we found the total opposite. This motel is not run well at all. The management and maintenance is almost non existent. I would warn a family or anyone if they expect this to be 3 or 4 stars as they claim that you will be sorry. Do not expect any help from front desk except to try sell you things (trips, excursions). If you ask for anything like we did plunger, matches, batteries, chairs on the beach do not expect to get them. If you have any bad knees or anything I would recommend against this hotel. There are many many stairs everywhere. The rooms were probably at one time great but now are poorly maintained. Mold in the bathroom with shower doors so old that barely shut, sinks glued with putty that barely hold, kitchen that does not have enough items to cook with and what is there should have been garbaged years ago. The sheets and towels are all stained and smell awful as well as the rooms. The balcony doors on our kids room did not open on one side etc. etc. Cleaning of the rooms was poorly done, the sand was in our tub all week. Unfortunately I booked this motel over the one my family wanted, and was greatly dissatisfied. I have lived in mexico and stayed in many places but would never stay at this one again. I just do not want anyone else to go here expecting 3-4 stars and be as sad as we were.

  • Stayed February 2011, travelled with family
    • Value
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Helpful?
6 Thank evelyn065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geneva new york
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 28 February 2011

How sad..... the hotel is deteriorating.... bathroom was dirty... television was broken, phones were broken, service was terrible and the restaurant next door "El Set" is noisy and disrespectful to guests at the hotel.....

With all of the hotels to choose from in PV.... steer clear of Playa Conchas Chinas!

Stayed February 2011, travelled as a couple
Helpful?
2 Thank mbg228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 February 2011

We have stayed at older Mexican hotels in the Zona Romantica, but this hotel has them all beat. They put us in the penthouse suite which was nothing short of breathtaking. Nothing but the sound of the ocean to put you to sleep. No elevator and 136 steps from the beach to the top, but it was great exercise. The place was old but very clean and the folks at the desk were very friendly and helpful. Small beach at the base of the hotel and larger nicer ones just off the service road to the north. We swam every day at the small beach at the hotel. As others have said, the restaurant at the beach is awesome. We shared the mixed fajitas and were stuffed!! Nice quiet beaches in Conchas Chinas comparede to the viejo Vallarta. We will certainly be back.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glegh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Westminster, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 February 2011

I carefully selected this hotel for our first stay in Puerto Vallarta, and is was perfect. I prefer a smaller town to visit, but this location gave us easy access to the city of PV, only an inexpensive 10 minute bus ride away. The Conchas Chinas area is beautiful and quiet, without the hustle of Puerto Vallarta.

The La Playita Restaurant serves decent but tasty Mexican food, and you cannot beat this location, steps above the beach. We watched the sun set there every evening, and sipped morning coffee listening to the birds, and watching the whales swim by.

Lots of stairs: when we checked in the front desk person said "Welcome to Exercise Hotel". The hotel is not a high-end resort, but has charm and warmth, and it felt very much like a true Mexican experience. There is even a short beach walk to take, and you can walk into PV along the shoreline in about 20 leisurely minutes. We will be back!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bobbiebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 January 2011

My husband and I stayed here between Christmas and New Year's. The first room we checked into would have been just fine for us--a studio with a kitchenette, balcony with view of the ocean and the sound of waves filling the room, and a jacuzzi on the balcony. All this for $140 a night. Then we caught wind that they 2-bedroom penthouse would be open the rest of our stay. They say it normally went for $350/night. We offered the $200. We checked in that afternoon. It was BEAUTIFUL--panoramic views of the ocean and you could still hear the waves. Full kitchen. Then we discovered the one major flaw that I can't believe no one had complained about before: there was s door to the penthouse that led to the maid's room where they had the washer/drier, etc., which in turn had a door to the outside. WHICH WAS NEVER LOCKED! and they refused to lock it because they said the maid's needed access to the room. And the door between our room and the maid's room had no lock. they couldn't believe we thought it was odd that we could never lock our room, and were irritated that we insisted they figure out a solution. In the end they agreed to keep the maid's room locked to the outside, but we didn't trust that they would do this (and checked a couple of times to find it still open).

Bottom line: hotel was great but I don't think I'd stay in the penthouse again based on the inability to lock it. But the other rooms were fine. The beach in front of the hotel is small but the beach just down the street (1 minute walk) was fantastic and had a great scene with lots of Mexican families hanging out. The hotel is far away from the horrible tourist main drag and the all the all-inclusive resorts, but only a 5 minute taxi ride (About $5) to the Zona Romantico where we had some great meals and went to the market. We also found some dishes at the beach restaurant connected to the hotel that were quite tasty (NOT El Set, but the restaurant on the beach down below), and we're quite picky.

I would definitely stay here again.

  • Stayed January 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank rose77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montrose, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 31 October 2010

My husband and I just returned from a week in Puerto Vallarta with a 3 night stay at Playa Conchas Chinas. The first 4 nights we stayed at an all inclusive, but we wanted to mix it up at bit and Playa Conchas Chinas was the perfect choice for us.
The hotel is a bit run down, but our room had a true Mexican feel and it was very clean. The balcony was my favorite place to be and the view was breathtaking. The food at the restaurant on the beach was delicious and the service was great. Try the Red Snapper! Several times we walked to the small store down the road, oxxo, for snacks or icecream and once we walked to town just for the enjoyment of it, since the bus stop is just across the road from the hotel. Salvador at the front desk could not have been more helpful or accommodating.
This is a hotel for people who want to have more of a Mexican experience. This is NOT a spa resort! If you're high maintenance you need to go elsewhere.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RGCswife1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Conchas Chinas Hotel

Property: Playa Conchas Chinas Hotel
Address: Calle Carretera Costera a Barra de Navidad Km. 2.5, Puerto Vallarta 48399, Mexico (Formerly Playa Conchas Chinas)
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#52 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa Conchas Chinas Hotel 3*
Number of rooms: 19
Reservation Options:
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Also Known As:
Playa Conchas Chinas Hotel Puerto Vallarta
Playa Conchas Chinas Puerto Vallarta

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