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19 - 24 of 4,680 reviews
Reviewed February 24, 2021 via mobile

They are fantastic young folks and did a great job helping the guests. Nana, Norali, Alex, Bizarro, Johnny, Neto and Marco were amazingly great entertainers and helped us tremendously during our stay.

Date of stay: February 2021
Trip type: Travelled with friends
Thank 275greggt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded February 25, 2021

Dear Gregg,

Thank you for your nice words about your recent stay at our resort Crown Paradise Golden.

It is a big compliment for us to know that we fulfilled your wishes and met your expectations in every way. We truly appreciate your evaluation and shout-out to our colleagues, let us assure you that we will share with them you kind words.

It would be a pleasure to welcome you back at your second home pretty soon.

Sincerely,

Abel Castro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 22, 2021

Such a great experience, will look for booking on Cancun as well, the food was delicious and all the personal from the hotel was very kind and did everything to make us feel like home, forgot all stress from home/work

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ivanrivas252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded February 23, 2021

Dear Iván,

It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent stay at your second home in Crown Paradise Golden.

We have treated you very kind description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be most delighted to welcome you back to your home away from home Crown Paradise Golden for another memorable vacation.

Sincerely,

Abel Castro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 20, 2021

The food is just not the best it's not bad but it isn't great either, I ended up buying food outside because it was really disappointing. Some of the buildings have old rooms they're renovated but bathrooms still look dated. There's only one building that seems to be new but it has no ocean view it's either the street or the tennis courts. They need to improve the rooms with ocean view

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank alekxz912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded February 20, 2021

Dear Alekxz,

Thank you for making Crown Paradise Golden Puerto Vallarta the hotel of choice for your recent holiday. Your review is another incentive for us to continue working in a positive and motivated fashion to give our absolute best so our guests feel as comfortable as you were.

We would like to express our appreciation for your helpful feedback and we will certainly be making sure it is brought to the attention of Our Executive Chef. We thoroughly appreciate the importance of such details as he assist us in our quest to provide our guests with the very best experiences whilst in our hospitality.

Again, we thank you for your kind words and look forward to your next visit to Crown Paradise Golden in Puerto Vallarta and enjoy a better experience.

Sincerely,

Abel Castro
General Manager

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Reviewed February 12, 2021 via mobile

We go every year this year our trip got delayed due to the red button,We were nervous about traveling and let me tell you they are safer here and more careful here than they are in Texas. You cannot enter a grocery store or any establishment without having your temperature taken and hand sanitizer slathered on . And you never see one person without their mask on. It was sad yeah call resort will only have 8% occupancy . But everyone here is still wonderful all of your favorites are still here from Danny to Carlos to Anel the front desk girl. Polo that particular style hair and happy to make your drinks and sweet Antonia is still walking around getting her steps in LOL and Ivan is still here they are also wonderful. Polly is At the Mexican restaurant and it is wonderful! We were blessed with a beautiful view the whole time please come and see your on my way from home family they need you right now.

Date of stay: February 2021
Trip type: Travelled as a couple
2  Thank Marni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded February 13, 2021

Dear Marni,

What a pleasure to read your wonderful comment.

Really nice of you to take the time to share your experience with everyone. Our entire team is very well dedicated to our clients and mostly our Returning Guests like you!

Once again, thank you and we wish to see you back again very soon.

Sincerely,

Abel Castro
General Manager

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Reviewed January 28, 2021

Mario,Juan,Ricardo,Alvero. and Karla were wonderful to be served by. They worked like a very very well oiled machine. The bartender in the lobby,(can't remember his name) was a delight. Very professional and pleasant Food was limited a bit limited and I am sure that covid had a lot to do with that. The pool was wonderful. The beach was just as wonderful. just walk past the pool and you are on the beach.

Date of stay: January 2021
    • Value
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Review collected in partnership with this hotel
3  Thank Edstrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise All Inclusive Resort, Director General at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded January 30, 2021

Dear Ed,

Thank you for your nice words about your recent stay at our resort Crown Paradise Golden to spend a memorable time.

It is a big compliment for us to know that we fulfilled your wishes and met your expectations in every way. We truly appreciate your evaluation and shout-out to our colleagues, let us assure you that we will share with them you kind words.

It would be a pleasure to welcome you back at your second home pretty soon.

Sincerely,

Abel Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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