The photos for this hotel are misleading. There is the Plaza Pelicanos Club, which is more like a motel and Plaza Pelicanos Grand, which is a beautiful resort on the beach. I traveled with three of my girlfriends and myself and another friend had booked our own rooms. Upon arrival, neither of us felt comfortable staying in a room alone so we asked to cancel one room and share the other. Initially the resort told me that because I had booked through TripAdvisor that I had to call TripAdvisor. I was then told by TripAdvisor that I had to speak the the resort. I was transferred back to the resort and was hung up on. After spending two hours upon arrival trying to figure out our room situation, we were offered wrist bands to access the Plaza Pelicanos Grand Resort during he day which was nice. My room sat empty the entire vacation. There is also construction going on at the resort and apparently the resort next door. The construction continued ALL night the first night we were there. Hammers and drills at 1:00AM. It was definitely a rowdy crowd back at the club on the weekends. The hallways could get loud. Food was horrible. I would not stay again.
- Official Description (provided by the hotel):
- Located only 5 minutes to downtown Puerto Vallarta, at Plaza Pelicanos Club Beach Resort entertainment is always available: all day long and beyond the sunset, there is a full activities program for all ages that suits your wish to live it up in paradise; from beach and swimming pool contests to theme nights with live music and karaoke. All rooms fully furnished with two twins or one king size bed (view and type of bed is subject to availability), air conditioning, safety deposit box, fully marble equipped bathroom and bathrooms amenities. Non beach front section, access to the beach (walking steps) crossing a private street. ... more less
- Reservation Options:
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