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Reviews (2,186)
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85 - 90 of 2,186 reviews
Reviewed May 4, 2017

I had a great time at the Plaza Pelicanos Club. The employees ( Marco Zepada, Carlos, Luis, Angela and Eduardo ) all made my vacation very enjoyable. Raul at activities always make sure you are having a good time by the pool and ocean. The manager Jaime always makes you feel very welcome. I will return to the Plaza Pelicanos Club in december.

Room Tip: Get a first floor room .
  • Stayed: April 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank regnalsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime F, Resort Manager at Plaza Pelicanos Club Beach Resort, responded to this reviewResponded May 9, 2017

Dear Regnals,
Thank you for your recent stay at Plaza Pelicanos Club Beach Resort, it was a honor to serve you and also I want to express our gratitude because you let it know your kind opinion about the hotel and mention us.
We are going to share with our team, your last experience, because your special recognition for our staff, make the difference and encourage them. We always looking on improvement and you help us.
I will be a pleasure to see you back in your fourth time.
Best regards.
Jaime Falcón
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2017

Very nice staff. Check in and out was very easy. The rooms were very clean. The food was good nothing extraordinary. The omelette station for breakfast is the best. Lots of people because it was holy week. Could hardly sleep because of night club music. This place is not my favorite.

Room Tip: Furthest from music at night!
  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Chloe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime F, Resort Manager at Plaza Pelicanos Club Beach Resort, responded to this reviewResponded April 30, 2017

Dear Chloe,
Receive a warm greeting; I want to express to you on behalf of the team, our appreciation for sharing your experience by Tripadvisor and also our gratitude for allowing us to being your host.
Your opinion helps us to develop our services and improve it.
We look forward to welcoming you back to the paradise, in the future in order to offer you a better experience.
Jaime Falcón
Resort Manager

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Reviewed April 25, 2017

Our room was a suite that had a ocean front and view of Puerto Vallarta. The staff from the resort manager to housekeeping was 5 star. The pool area was clean and many umbrellas provided. The recreational staff provided water volleyball ,water polo,soccer, sea kayaking. The optional all inclusive meal and drink program was good. This is a wonderful couples and family resort that is located close to the Malecon area of downtown PV. We will return in the future

Room Tip: Email the resort prior to arriving with your needs
  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime F, Resort Manager at Plaza Pelicanos Club Beach Resort, responded to this reviewResponded April 30, 2017

Dear Larry,
Thank you so much, for choosing us as your host during your last holidays, for us was a pleasure that you and your wife stayed in Plaza Pelicanos and share by Tripadvisor your warm and kind comment.
We look forward to welcoming you back to the paradise, to your home Pelicanos Club.
Jaime Falcón
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2017

This is a small hotel with a wonderful pool area, quick access to the ocean, and excellent employees.
The hotel guests are almost all regulars down from Canada and they come for two and three months at a time - that alone tells me it's a wonderful place.

  • Stayed: February 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank barbcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime F, Resort Manager at Plaza Pelicanos Club Beach Resort, responded to this reviewResponded April 25, 2017

Dear Barbcc,
On behalf of all the team, I want to thank for your preference and for letting us be your host during your last holidays.
Thank for sharing your experience with the readers from Tripadvisor, you leave us a wonderful comment that encourage our team to follow improved our services. It was not easy to lift our valued guest´s perceptions to that lofty height, but with a combination of dedication and commitment on providing the best available, along with our guest´s important feedback, we have certainly turned many person´s feelings toward our brand and style of all-inclusive vacationing.
Hopefully we see you soon.
Jaime Falcón
Resort Manager

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Reviewed April 7, 2017

Noisy every night awoken by revellers returning to their rooms. Rooms were clean, pool clean, excellent Mexican food. We were of the 5% of non Mexicans staying at resort, so it was a true Mexican holiday.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Krista C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime F, Resort Manager at Plaza Pelicanos Club Beach Resort, responded to this reviewResponded April 8, 2017

Dear Guest,
Thank you so much for choosing Plaza Pelicanos Club, as your vacation destination and for leaving your review by Tripadvisor.
We regret that your stay was not perfect, we apologies for that, your feedback help us to improve in this area, because our goal is the guest satisfaction.
Hopefully you can give us other opportunity to host you in your next vacation, we are sure that we can able exceed your expectations.
Best regard.
Jaime Falcón
Resort Manager

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