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Traveller rating
2,632
565
178
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40
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All reviews la ceiba spa suite neck massage sister hotel next door glass of champagne pillow menu european plan pool bar all inclusive package all inclusive plan our honeymoon small hotel jacuzzi on the balcony turn down service close to downtown breakfast and lunch ocean view
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24 - 29 of 3,484 reviews
Reviewed March 3, 2021

My wife and I have traveled the world for many years. The Villa Premiere has been one of our best experiences, all because of the quality of the service. The hotel staff worked overtime to make sure you were comfortable and had everything you desired.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge Concierge, Director General at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded March 4, 2021

Dear Joe F,
Thank you for choosing us as your destination hotel in Puerto Vallarta, we feel flattered to know that our service was impeccable, one of our main goals is to always be willing to do everything we can to offer our guests the best of experiences.

It will be a pleasure to welcome you again to pamper you and make your vacation an exquisite memory.


Best regards,
Mariana Zavala
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 1, 2021

We came the year they opened.....1999 and have come back ever since. We love the adult only concept, closeness to the malecon, restaurants and shopping. It is laid back and fun. The staff is amazing!!!! We use the spa, workout facilities, restaurants and bar. Our minimum trip is 10 days and it goes by so fast!

Date of stay: December 2020
    • Value
    • Sleep Quality
    • Service
2  Thank Pat6288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge Concierge, Director General at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded March 4, 2021

Dear Pat288,

Thank you for your loyalty we are honored to know that our resort and our staff made your vacation an extraordinary experience,that the details and attentions were outstanding as always.

Thank you once again for your visit and remember we are your home away from home.


Sincerely,
Mariana Zavala
Concierge

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Reviewed February 28, 2021

This place was so wonderful that we can’t wait to go back. The service was impeccable, as well as the food and drinks. So good that we didn’t see the town. Can’t wait till we can go back and visit again!

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank 180lindsays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge Concierge, Director General at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded March 4, 2021

Dear 180lindsays,

We truly value your experience at Villa Premiere Boutique Hotel & Romantic Getaway, it is a pleasure to know that our property and our services made your stay something unforgettable.

It will be an honor to receive you again and make you feel in paradise.

Sincerely,
Mariana Zavala
Concierge

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Reviewed February 27, 2021

can't wait to go back next year if not sooner. one of our best stays in PV. The service and food make you never want to leave the resort. We really appreciated Enrique and all the other staff that anticipated our every want or need.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge Concierge, Director General at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded March 4, 2021

Dead Edward R,

We deeply appreciate your preference it is a pleasure to read that your stay was wonderful. We also want to thank you for mentioning our staff; they will always do their best to exceed your expectations.

On behalf of the entire staff we want to thank you for your lovely review, we look forward to your return and always remember Villa Premiere as your home away from home.

Sincerely,
Mariana Zavala
Concierge


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Reviewed February 26, 2021 via mobile

Me and my wife truly enjoyed our stay. The staff are amazing. Always making sure everything is ok, and always willing to help. The guys bringing drinks around the beach and pool are really great. They remember what you like, and sometimes have another one coming before you can ask for it!
My only slight disappointment is the food. Mediocre at best. We had the European plan, which means not all inclusive, so it didn't affect us very much.
They ask about pillow preference when you check in, and a fragrance for the room.
When we got home, my wife smiled and said my clothes have that nice fragrance of the room. She wanted to go right back to the hotel.
We will definitely be back.
Housekeeping was super!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank aulee92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge Concierge, Director General at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded March 4, 2021

Dear aulee92,

Thank you for sharing your experience at Villa Premiere, it is a pleasure to know that you enjoyed our drinks and that our staff was always attentive and helpful. For us it is very important to know your constructive feedback and detect our opportunity areas in order to implement improvements.

We are looking forward to receive you one more time with our best fragrances and pillows.

Sincerely,
Mariana zavala
Concierge


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