I stayed for two nights last month before heading to Cozumel. Once there, I realized that I forgot my Kindle book reader. Just as I was about to tell my husband, he received a call from the concierge at Hotel Real Maestranza tell us they had found it. They worked very hard to find the best carrier to get it to us in Cozumel rather than to ship it back to the US later, which would have been more difficult. The service was above and beyond all expectations.
- Room Service