Our regular hotel was booked during our four night stay so we decided to try Hotel Velvet. Just three months old, it is a modern structure in Minerva across from the Centro Magno. Overall great: Clean, new rooms. Pillows were a little hard and heavy but I’ll let a Yelp reviewer deduct points for it. I’d suggest two types of pillows so the guest has a choice.
I want to bring particular praise to the bellman, Johnathan. Not only did he do his job properly I witnessed him on three occasions within five minutes fix things that were needing attention while giving us a tour of the hotel: asking the lady who was in the swimming pool to extinguish cigarette (and retrieve it from her); Fixed the weight universal machine that was misused by another guest and; and explained the reason our elevator didn’t work when using our room key (because it was for service only). It is evident that he not only identified areas of improvement-but fixed them also. Mario was also helpful, engaging and facilitating.
We liked the hotel so much that we already booked our next visit. I think you will like it!More
- Free Wifi