We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Casa Virreyes
Nearby Hotels
US$153
US$149
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$61
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$177
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$118
US$109
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Quinta Las Acacias(Guanajuato)
US$103
US$95
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$80
US$65
Expedia.com
View Deal
  • Free Wifi
  • Breakfast included
US$143
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Balcon del Cielo(Guanajuato)(Great Value!)
US$65
US$56
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
Reviews (86)
Filter reviews
86 results
Traveller rating
26
33
19
4
4
Traveller type
Time of year
LanguageAll languages
More languages
26
33
19
4
4
Show reviews that mention
All reviewsalfredohistoric hotelguanajuato citycomfortable bedsde la pazcathedrallocation
FilterAll languages
Updating list...
5 - 10 of 86 reviews
Reviewed 6 July 2017

Location, location. Our room was at the front and faced the cathedral. We were able to walk everywhere without difficulty. The staff were friendly and accommodating, they arranged transportation from the airport (and they were waiting with a smile, even though our flight was late). Breakfast was included. We enjoyed our visit to Guanajuato City very much.

Stayed: June 2017, travelled with family
Thank lovestotravelFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this reviewResponded 24 July 2017

Dear guests: Thank you for your comments, we are very happy to know you enjoyed your stay and our service, we hope you can visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2016

There is no hot water at night and personnel of the hotel do not care about it. If you need to take a shower at night, forget about it, or try to do so with very cold water.
The hotel has the greatest location, but it is a little noisy. Ask for a room with a view in advance; otherwise you will get a room with no view at all.

Room Tip: Third floor is the least noisy. Ask for a room with a view; otherwise you will get a room with no view at all.
  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Monica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this reviewResponded 17 November 2016

Dear guest: We are so sorry for the inconvenience, we can assure you this must have been an isolated case. Guanajuato is an old city and so is it´s structure which most people find fascinating with it some disadvantages such as the street noise. We hope you can visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2016 via mobile

My family and I stayed for two days. The staff was friendly and our rooms were clean. My kids and sister in law stayed in the junior suite. Our room was facing the basilica and had a great view from the balcony. My husband and I stayed in the regular room. We had no issues whatsoever. The morning continental breakfast was attended by one of the hotel's staff. We would definitely stay there again if we ever visit Guanajuato in the future.

Stayed: September 2016, travelled with family
Thank Lindita4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this reviewResponded 12 September 2016

Dear guests: Thank you so much for your comments and for your preference, we hope you do have the opportunity of visiting Guanajuato again, we are at your service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2016

My family and I stayed at this hotel. We had a great time here. The hotel is in a nice location within walking distance of everywhere. Right next to the Basilica of Guanajuato. The hotel doesn't have an elevator, so you have to carry your bags if your room is not on the ground floor, but you will find help from the staff of the hotel. The staff is friendly and always willing to help, they are one of the best points of this hotel. If you want to go somewhere, just ask the staff and they will be glad to help you.
The hotel offers a light breakfast, which is ok. The terrace has a nice view. The maintenance in general is good, and you find everything that you need in the room. Rooms are big enough. From your room sometimes you can hear the noise of the next room. This hotel is perfect compared to many other hotels in Guanajuato that have bad reviews. Definitely this place is a good choice.

  • Stayed: January 2016, travelled with family
    • Value
    • Location
    • Service
Thank Rocco2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this reviewResponded 15 January 2016

Dear guests: Thank you so much for your comments, we are glad you enjoyed the hotel and the service. We hope you choose us again on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2015

When we got to Guanajuato we park and started looking for a place to have breakfast, like in other places they have people in the streets offering place to have breakfast so the guy send us to the restaurant on these hotel. we got there the manager told us come in go ahead enjoy so we sat down put our stuff down and whet to have the buffet, what a surprise we go to serve our self and boom no more food nothing well only beans, and the hosted instead of telling us something like oh am sorry we will make more food she said we told you to look before you sat down it was a awful place don't want to said anything more about it. don't go there

  • Stayed: October 2015, travelled with family
    • Service
Thank sinreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this reviewResponded 24 October 2015

Dear visitor: After reading your review we can only say we are sorry for your inconvenience. We are not clear as to what time you visited our hotel for breakfast, we can only guess it was a bit late in the morning. In fact someone should have told you the breakfast time was over and that would have avoided you to sit down. Our buffet is quite extensive and delicious we hope we can have the pleasure of having you back some other time so you can try it out.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews