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Reviews (475)
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All reviewsnice mallconvention centerbeautiful roomgreat hotelexcellent stayrooms are spacioustop floorrecommend this hotelhotel is locatedfaubercentrotreadmillamenitiesmexicotaxiconcierge
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Reviewed January 27, 2018

5 nights stay in convenient hotel near to the office. Absolutely perfect for what I needed. Excellent service, brilliant choice of dining options, rooms spacious and clean with a huge comfy bed! Overall a great stay

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank andrewfO1884WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggfaxt, General Manager at Fiesta Americana Mexico Toreo, responded to this reviewResponded January 29, 2018

It has been our pleasure to serve you in this house, thank you for your comment and your distinguished choice, we hoping to have soon the pleasure to serve you again.
Best Regards.
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2018

I was here for two weeks on business. We had all our meetings in the hotel facilities and we were also able to enjoy all the amenities in the Mall attached to the hotel.
Traffic near the hotel was a little crazy, but it was extremely easy to call an Uber and move around the city. A trip to Polanco would take no more than 15 minutes so we were able to visit several restaurants and malls in that area.

Room Tip: Rooms with a view towards the mall area are pretty nice. Make sure you take advantage of the gym and the pool in the top floor.
  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Marcelo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggfaxt, General Manager at Fiesta Americana Mexico Toreo, responded to this reviewResponded January 20, 2018

Dear Mr. Marcelo.
It has been our pleasure to serve you in this house, thank you for your comment and your distinguished choice, we hoping to have soon the pleasure to serve you again.
Best Regards.
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 17, 2018 via mobile

It was great experience to live in fiesta americana! Rooms are clear , beds are comfortable but just one bad situation is rooms are not hot enough.. otherwise all the personel are kindly and friendly. I like that otel. You have to stay in there if you come to Mexico City!

Appreciated!

Stayed: January 2018, travelled on business
Thank Nezih E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggfaxt, General Manager at Fiesta Americana Mexico Toreo, responded to this reviewResponded January 18, 2018

It has been our pleasure to serve you in this house, thank you for your comment and your distinguished choice, we hoping to have soon the pleasure to serve you again.
Best Regards.
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018

The hotel is very good. The rooms are spacious. modern and clean. The bed was comfortable and the breakfast has a good variety of pastries, food and hot items. They also also have an omelet station. Our office is in the building in the same complex where the hotel and the mall is, so it was convenient. But the neighborhood is not the greatest.

  • Stayed: January 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Biztravel_Den
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggfaxt, General Manager at Fiesta Americana Mexico Toreo, responded to this reviewResponded January 16, 2018

It has been our pleasure to serve you in this house, thank you for your comment and your distinguished choice, we hoping to have soon the pleasure to serve you again.
Best Regards.
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 7, 2018

I spent two nights here and I will say that the hotel itself is very nice and that the rooms are beautiful (and the staff was very nice). However, the location is awful. If you're coming to Mexico City as a tourist I don't recommend this hotel. It is connected to a nice mall (which is convenient) however, the area surrounding the hotel+mall is dangerous and sketchy. The hotel's entrance is also not located at the address that the hotel has written on it's website, which makes it almost impossible to get food delivered etc and it's very confusing for uber drivers. The hotel is located in a HIGH TRAFFIC ZONE, it takes almost an hour to get anywhere from here- even just down the street. When you leave the hotel it is basically one big flea market outside- extremely congested and difficult to navigate.

I will say that the food at the hotel was quite good, but the first time I went to the restaurant one of the waiters shamed me for not giving a high enough tip and asked me for more- very tacky. The pool is cute and good for a refreshing dip.

  • Stayed: January 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank sergiotheexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ggfaxt, General Manager at Fiesta Americana Mexico Toreo, responded to this reviewResponded January 17, 2018

Dear Sergio.
It has been our pleasure to serve you in this house, thank you for your comment and your distinguished choice, we hoping to have soon the pleasure to serve you again.
Best Regards.
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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