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2 - 7 of 154 reviews
Reviewed March 10, 2016

This could easily have been a 5-star review, there's more to like than not. Nice and helpful staff, historic building, and comfortable appointments... I didn't use the restaurant or rooftop bar. Here are the issues that kept it from being 5-star:
>Internet - did not work in my room, and even outside right next to the office it fluctuates. I have some business that I must do each day and when I mentioned the internet problems I got a shrug and was told to use the chairs outside the office.
>TV - same situation. Shuts down and has to re-initialize often.
>Humidity in room - seriously, the bathroom needs an exhaust fan to remove the moisture from showering. The room seems humid, and I had to leave the air conditioner on the entire stay of 5 days.

Room Tip: Rooms on first floor have windows that only open to the courtyard.
  • Stayed: March 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank paxMind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 4, 2016 via mobile

Not sure how this rates as even 3 stars! We chose this hotel because of its location and "boutique" status. Turns out neither were what we would have expected! The air quality in the room was the poorest I have ever personally experienced which necessitated having to call a maintenance person to open the window. Which was worse? the noise pollution from the busy street(car horns honking all night long) or the horrible stale smell in the room? Hard to say. Also as previous reviewers have stated, disco thumping late into the night. The check in staff were friendly and helpful as best they could be. The room was spacious and the bed comfortable with nice linens but the bathroom was weird, separated from the bedroom with a curtain. It had a tub/shower combo that was 2 stories high??? with a tub floor that moved under your feet and which was tricky to exit. Also, the W/C which adjoined the bath was separated by a glass door???
The hotel had a central courtyard that all the rooms opened on to but it was dark as were the stairwells and only contributed to the gloomy atmosphere. Shudder.

Stayed: March 2016, travelled as a couple
2  Thank LesleyWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 7, 2016 via mobile

Needs a lot of TLC - most of the staff are lovely and the hotel layout is lovely but the restaurant and rooms leave a lot to be desired. Food uninspiring. Decor and sanitation needs upgrading! Also it is NOT close to the historic centre as promoted - 20 mins on foot

Stayed: February 2016, travelled as a couple
1  Thank Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 18, 2015

This is not a hotel, it is a place they rent for parties and it has room. So every night of our stay there was a party with loud music until midnight and noise until 2 am. Rooms are very nice but unless you rent the all place for your party forget it you will live a nightmare! We left the room to go to another hotel and lost 2 prepaid rooms for 2 mights to avoid this nightmare. Plus by 2:30 pm our rooms were not made yet.

  • Stayed: December 2015, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank ellyfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 7, 2015 via mobile

I stayed in Mexico City the week of thanksgiving. I really enjoy staying in the historical center. This hotel has a good location, it is located across the Alameda. By crossing the street and walking a few seconds, you pass by Bellas Artes and will find yourself on the busy Madero street. Just about every day we would be walking late at night and sat on the park, enjoying the scenery of the city. It is a very safe area. A metro station is located steps from the hotel. In addition, the staff is approachable and helpful. One note, the hotel's main entrance closes at 10 pm, so don't freak out, simply knock and someone will open it.

Stayed: December 2015, travelled as a couple
2  Thank Chevampyro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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