For what we paid, the Gran Hotel Ciudad de Mexico was a great value. I would consider it a 3-star property. It has all of the amenities of a 4-star property save a couple of less significant things like Wi-Fi the speed of molasses, international calls have to be made through the front desk, single pane windows on the street front and less than new furnishings.
Some wallpaper is peeling, bathroom caulk is beginning to age and mold.
Other gripes include a hard, springy mattress, sheets that aren't long enough to cover the mattress, consistently exposing the bare mattress at the foot of the bed and lots of noise.
Notwithstanding these non-major issues, the hotel was a good value for the rate we paid.
The location is outstanding, in the vicinity of the Metro, pedestrian shopping streets, the Mercado La Merced, and myriad food and drink venues.
Staff is very professional and genuinely pleasant and helpful.
Rooms are classically decorated and spacious and the interior of the hotel lobby is spectacular.
We would return.More
- Room Service