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All reviews southern part bit worn restaurants within walking distance common areas hotel is located sur gym proximity pyramids
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Reviewed November 24, 2016 via mobile

We stayed here for the Mexico City Raider game. It was a very busy weekend and the people at the Royal Pedregal were very accommodating and kind! They helped and answered questions right away. Highly recommend!

Stayed: November 2016, travelled with friends
Thank Romina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 16, 2016 via mobile

The Royal Pedregal is a disappointment in so many ways it's almost like a parody of a mediocre establishment.

Some examples (the list is by no means exhaustive):

They claim they have free Wi-Fi. And they do, but they cannot sustain even the minimal bandwidth to read the newspaper online, much less to have a call. They do offer paid internet at $5 a day, per device. Either they're stupid or they think we are.

The lobby is gelid. It's so cold on the ground floor that I had to wear a fleece jacket just to come to breakfast.

I got a wake-up call at 5 in the morning that i didn't order.

Must I go on?

On the bright side, the staff is very friendly and helpful. The gym is very nice as well.

Unless you MUST stay here, if think that the Radisson just down the road would be a better choice.

Stayed: November 2016, travelled on business
1  Thank Benja764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2016

I stayed at the Royal Pedregal twice in September and October 2016. Both times Ihad a large room with two queen size beds. The bathrooms are large and everything was spotlessly clean. The hotel has an excellent gym which offers yoga classes and spinning classes. They have a nice outdoor pool surrounded by palm trees.

Security and parking are good. All parking is by valet and there are security guards (armed police) at the main entrance.

The restaurant has a great buffet on Sunday morning and is OK the rest of the week.

The hotel was a bit slow on in-room requests like mini-bar and room service, but still acceptable.

I would go back.

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Hall S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 18, 2016

This hotel was a very good choice for our family visit in Mexico city. Rooms are clean and the service is good. The food in the restaurant is a bit overpriced and not something special though. Note for families, Tripadvisor state that the hotel has "Children Activities (Kid / Family Friendly)" this information is false and the clerk at the front desk confirmed it. There is only one open air pool which the children can use, but this is not very useful in cold days.

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank kafkaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 13, 2016

The rooms are clean, beds are fair, service is moderately good. Food in their lobby restaurant is good but over priced. However, the hotel price is reasonable for what you get. The location is near SIX Flags (around the corner). There is a pharmacy and grocery store near by too. A huge mall is a short distance away. We had a car, so we did not have to pay taxi. If driving, be sure to have a GPS.

  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank m j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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