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Savings alert! 13% below average rates

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Reviews (742)
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All reviewsbritish embassyother guestsguest housefew blockshome away from homechapultepec parkpaseo de la reformasafe neighborhoodhot waterstayed nightsfacing the streetrooms are comfortablelocation is greatcentral locationfelt very safegreat areastay in mexico city
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Reviewed May 12, 2017 via mobile

Casa Gonzalez was a great choice as a base to explore the teeming bustling Mexico City with its endless offerings and most impoetantly as a solo female traveller i felt very safe at all times.

The main doors are always locked and a key provided.

I chose the budget room which was basic but very clean and comfortable and sufficed as i was barely in my room.

The housekeeping staff always made sure everything used was replaced.

The meals and drinks at the cosy restaurant wete vwry delicious and i loved the talavwra style crockery used.

There was a cute patio with wrought iron chairs and tables one could use to read or chat drink some coffee or mwrely drift looking at the pretty flowering plants everywhere.

For me the best part was the friendliness and helpfulness of the staff.

I mention Caesar and Ruby particularly as thwy helped with my check in giving me suggestions for the city even helping me order some foid as i dont speak Spanish etc.....it was delughtfully chatting to them as well.

Also all the other staff in the restaurant housekeeping etc were wonderful but im sorry i didnt get their names.

Thank You All at Casa Gonzalez. I had a lovely and homely stay!!

Stayed: May 2017, travelled solo
1  Thank travelenthusiast71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge O, Owner at Hotel Casa Gonzalez, responded to this reviewResponded May 14, 2017

Thank you for your most kind review.
We look forward to having you stay again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 8, 2017

Due to a delay in getting our luggage, we unexpectedly ended up looking for a place to stay in Mex City, close to restaurants and a bit of nightlife. This hotel was beautiful, great food and very friendly staff, we will be going back :)

Stayed: May 2017, travelled as a couple
Thank Caitlin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge O, Owner at Hotel Casa Gonzalez, responded to this reviewResponded May 9, 2017

Thank you for your kind review.
Hope to have the pleasure of having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 5, 2017 via mobile

The place is nice, it has a familiar cozyness. Placement is convenient. Wifi and tv remote didn't work well though. On the first one the concierge told me that my mac was the problem! On the remote, that the previous guest had damages it, and he offered me an expresso as consolation!

Stayed: April 2017, travelled on business
Thank Glauco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge O, Owner at Hotel Casa Gonzalez, responded to this reviewResponded May 7, 2017

Thank you for your kind review.
I am terribly sorry we had WiFi and TV problems during your stay.
We will keep on working to make things right.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 19, 2017

Casa Gonzalez is an oasis of calm with friendly, helpful staff, clean rooms and beautiful gardens. The meals are simple but great. Everything is good value.They try to be environmentally friendly. I will definitely go back. The location is great. I walked to Condessa, Roma, historic City Centre, Forest and around the neighbourhood. Really enjoyed my time there. Lovely place, Susan

Room Tip: Street is noisy but most of the rooms are facing the gardens. You can not avoid the street noise completely.
  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Service
1  Thank 319susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge O, Owner at Hotel Casa Gonzalez, responded to this reviewResponded April 21, 2017

Thank you for your very kind review!

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Reviewed April 16, 2017

We were a little worried when we pulled up to a blank wall but upon entering this hotel is perfect. Extremely clean, super helpful staff, and just beautiful. Fantastic breakfasts! This hotel is also very conveniently located, really close to Chapultepec Park and the Zocalo!

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Miranda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge O, Owner at Hotel Casa Gonzalez, responded to this reviewResponded April 17, 2017

Thank you for your kind review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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