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Reviews (66)
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Reviewed February 24, 2015 via mobile

I stay here every time I visit DF the owner is super helpful, the linen fresh and clean and it's just a few metro stops from the city centre. Easy to get to by metro from the airport. Sure sometimes the cleaning is less than perfect. It's a $20 a night hotel with private bath and free WiFi so don't expect the Hilton!

Stayed: February 2015, travelled solo
2  Thank Lynne Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 11, 2015 via mobile

I started my trip through Mexico in this hotel in which i stayed 3 nights. Small, simple room but what else would you need? The owner Javier and Eduardo speak fluent english and when something went wrong with my car rental they arranged a new one to be brought to the hotel the next day. They told me which places to visit on my trip and since i didnt book anything else it was more than welcome. The lady who was preparing the food and coffee is a lovely person too. The baguette was great! And the coffee actually quite good. When i'm back in Mexico city at the end of the month i'll be staying here again for sure and Will advise Anyone i know to start their Mexico trip here! Muchos gracias!

Stayed: January 2015, travelled solo
1  Thank Wilfredroth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 13, 2014

The cleanliness of the hotel is very unsatisfactory, there was hair on the bathroom floor and even a condom in the sink (since the hotel works in a zone of prostitution, including you can hear pleasure moans from the other rooms).
In addition to the pleasure moans, another thing that disturbs the sleep of the guests is the loud outside noise (there's an overpass near the hotel).
But worst of all was the fact that my netbook have been stolen inside the hotel and its administrators have not taken their responsibility for case.
I went to Cuernavaca and had left my luggage in the care of the hotel, when I came back, I realized that my netbook had been stolen. Immediately I have reported the fact to the hotel managers, however they merely said that what happened was an "accident" and they have no way to controll the entrance of guests into the luggage storage.
That excuse is an absurd, a hotel that wants to be respected can not allow guests entry alone into the luggage deposit freely. In this case, the person has stolen my netbook not only entry alone as he/she had enough time to open the my bags.
In a respectful hotel I can not imagine a crazy situation like that: guests entering alone into the luggage store and having enough time to act quietly, checking bags which belong to other guests and stealing what they wish. Totally insane!!!
Again I insist: Hotel managers merely said me that it was an "accident", and that another guest stole my netbook and that any camera of the hotel was able to capture who was responsible.
As compensation for the injury that I suffered (and at the same time a recognition by the guilt and failure of the hotel in this case), one of the managers of the hotel offered me 300 pesos (25 US dollars) of discount on payment of the room, which was ridiculous in comparison to the great prejudice, since my netbook had all my photos and important study and work files.
This hotel, for me, has lost all its credibility and I will never come back to host there again.

Room Tip: Avoid this hotel
  • Stayed: February 2014, travelled solo
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9  Thank Lyconides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jsolis77, Propietario at Hotel La Selva, responded to this reviewResponded March 15, 2014
Google Translation

Hola. Me gustaría aprovechar este espacio para agradecer a todos los usuarios de Tripadvisor por sus comentarios, son de gran ayuda para nosotros, ya que podemos detectar problemas del establecimiento y así poder corregirlos.

Como lo platicamos personalmente, lamento mucho la perdida de su computadora, pero como le mencione el único responsable fue usted, ya que su maleta la dejo en una bodega, y no en la administración como se lo habíamos ofrecido. Me sorprenden sus malos comentarios, ya que es la segunda ocasión que se hospeda con nosotros, usted se alojo el 1º de julio del 2013 y su reserva fue por 15 días. nº de reserva 378623647. Lo comento para que otros usuarios puedan tener un poco de criterio y saber que los malos comentarios que menciona es solo por enojo al haber perdido su computadora. Por otro lado nunca acordamos darle ningún descuento o bonificación por su perdida y usted se fue sin pagar las ultimas 2 noches, que ya fueron cargadas a su tarjeta de crédito Visa.

Es lamentable ver tan malos comentarios y ver que muestra fotografías falsas haciendo creer que había cosas desagradables en la habitación, pero desafortunadamente no podemos hacer nada al respecto, ya que los usuarios son libres de publicar cualquier comentario y subir fotografías que no prueban si son reales o no.

Gracias.

Atte. Dirección Hotel La Selva.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2013 via mobile

My boyfriend and I arrived here for 2 nights and from the word go the owner couldn't have been more helpful. We had all you could ask for; a clean room, wifi, food available all day/night for a very low price. The hotel is also very close to the
metro, the best way to travel around the city. To top things off, on our last day we were due to check out at 12 but our bus wasn't until 2130.... Bit of a problem you would think. But not here as Javier allowed us to keep our room until then for no extra charge! He also booked our buses etc and helped us plan our next destination as he recommended we didn't go where we were planning. Overall excellent for the price and the service was second to none!

Stayed: October 2013, travelled as a couple
1  Thank Lmust25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2013

Hotel La Selva has such a high note both in Booking and on Tripadvisor that we decided to give it a try. We left after two nights instead of five that we'd planned originally.

There are some good things about the hotel for sure:
-incredibly cheap. The basic rooms are just 160 pesos and for this price are quite ok. The deluxe are newly furbished and for just 250 pesos it's not a bad deal. Unfortunately the only deluxe room available was right beside a big busy road, so we decided to stay in the basic downstairs hoping for less noise. This is the cheapest that we slept on our entire 7 week trip around Central America
- very well located. It is close to Chabacana metro station, the entrances to lines 2 and 9 are super close and it s just three stops to zocalo. And there's a huge supermarket nearby

But that's it. Price and location are the only good things. As far as the bad ones go:
-noisy. As I mentioned before, it is right by the main road. But if you stay away from the road and close to the reception there is a constant noise from the TV and staff chatting from 7 am until late. Also planes fly right above the hotel adding even more noise. The earplugs won't save you
-wifi was quite poor
-cleanliness. In the basic room the cleanliness was only so so. The towels and sheets were super clean, but the bathroom was full of hair, we found cigarette butts in both ashtray and garbage bin.
I guess for the price the hotel offers we would have overcome these pros easily if it weren't for the fact that this is a by-the-hour hotel. We have no problem with the love hotel concept but IMO the hotel needs to decide whether it's going to be a serious hotel for tourists or whether it's going to catter to couples looking for intimacy. Suddenly all the hair in the shower becomes way more disgusting and the stains we found on the blanket could have been yoghurt but given the circumstances of the hotel it most likely was something else. It also seriously affects the security of the place - while the owner meticulously took photocopies of both our passports, from the passing couples he only asked for a name, any name. If something happened, the hotel has no records of who comes in, and there really are many, many couples that pass through at any time of the day. We saw only maybe three other 'normal' tourists while we stayed there.

If you don't mind what the hotel is, if you don't mind wondering where the hair or the stains came from, it is a great option for budget travelers. For this price you'll never find anything better in DF, that's for sure. But you get what you pay for.

  • Stayed: July 2013, travelled as a couple
    • Value
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5  Thank CrossThatBridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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