Got back from our vacation at Sun Palace last night. Let's just say, we had a FABULOUS time! At check in, they didn't have any concierge level rooms available for upgrade, but since we were 2 couples, we were offered a presidential suite instead. It was beautiful! 3 balconies, 2 jacuzzis, 2 full bedrooms, living and dining area, and foyer....all with the same concierge level amenities. The food was unbelievable. Those who say it's "pretty good...for an all inclusive" must be eating at some amazing places because we were amazed at how good it was. Service was fantastic, as expected. The weather was a little cool for what we expected, but hey...better than the 3 degrees and 5" of snow they got here the day we left!!
I would say that if I had to complain about anything, it would be that the response "It's a Pleasure" that you hear from the staff is pretty canned. But I have to say...it's better than getting "Here's mud in your eye!" Also, the towel game around the pool was rather frustrating. We went down in the morning to find some chairs and found most of them were taken. There were 2 with folded towels on them (almost like the staff had put them there) so we didn't take them, and the people didn't come to use them until almost 3 PM that afternoon. I really think the resort (and all resorts) should frown and discourage this practice. It really should be first come first serve.
As with any vacation, the Sun offers as much or as little to do as anyone wants. If you want activity, you can find it. If all you want to do is lay by the beach or pool, no problems there either!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity.ca, HotelQuickly, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace