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“Wonderful Stay”

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The Royal Sands Resort & Spa All Inclusive
Ranked #19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Laguna Hills, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Stay”
5 of 5 bubbles Reviewed 28 March 2012

We stayed a week at Royal Sands in Nov 2011 as an Exchange. The property has excellent location next to Ritz Carlton and Kukulcan Mall (which was very deserted and loosing stores !!) with excellent transportation to/from other Royal Resorts and downtown. Excellent rooms and all other amenities and activities - beach chairs and shades go fast in the morning and hard to get once people get camped on them. The resort restaurants are quite nice - and affiliated Royal Hacienda is an excellent dinner venue (pricey on local standards).

Service is excellent - especially personal concierge assigned to you upon arrival. He/She is quite helpful and a big part of the resort's success. They have made things easy by giving you a card that works as a currency across this and all Royal Resorts - much like a cruise ship, you just settle one account at the end.

Nov is bit of a slow season, but quite enjoyable - mild weather, no rains. Seas were choppy enough that snorkeling was not possible due to stirred up water, all other water activities are very pleasant. We visited XCarat park on an all day excursion from Resort that included transportation (40 miles) and all activities at the park and entrance - a good package. XCarat cultural show is definitely worth it and having return transportation taken care of is a plus since the show ends at 10+ PM.

Royal Resort has new property at Playa Del Carmen and they are actively marketing by taking guests there. Its a day long affair - worth it for just seeing the new area (40 miles). It is a nice property - more upscale - but for now it is bit out of way and "lonely". For initial visits, we would prefer Cancun area over Playa del Carmen. Sales pitches are low pressure which is nice.

Cancun has excellent restaurants, resorts and bars to satisfy most wishes - prices are reasonable, area felt safe even travelling by buses.

Very nice resort with hardly any negatives - would stay there again.

  • Stayed November 2011, travelled with family
    • Value
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Helpful?
2 Thank Rakhadel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,123)
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English first
Columbus, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Recently returned back to the States from a family vacation in Cancun. Following a brief two day stay at the JW we moved to the Sands for the villa concept. We wanted to visit Cancun and made a trade on Interval since there is not a Marriott villa in Cancun. Since traveling with our two kids this is the best way we have found to enjoy vacation as a family and not be on top of each other in a hotel room. The villas are spacious here. We had a two bedroom villa which was clean and offered us a great view of the beach. We were on the 7th floor in Phase II and all of the rooms present with an ocean view due to the way the resort is contructed/designed. The staff is helpful and pleasant. There is a small grocery within the resort which allows you to stay on sight if you don't want to consider leaving even to make a quick run to the grocery! You must carry your room card as this allows you to charge back to your room, you cannot just provide your villa number and charge to it, so it is best to take both keys to the pool if you are planning to spend most of the afternoon there. This allows some family to use one key if there is a need to return to your villa while the other key is used at the pool bar. The activity center for kids is great! The kids did several different activities and had fun doing them. The facility is kept clean and pools are heated making it more enjoyable to be in them this spring!

Room Tip: To be closer to the kids pool request a room in Phase II.
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  • Stayed March 2012, travelled with family
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    • Cleanliness
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Helpful?
1 Thank 4Buckeyes2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Indiana, United States
1 review
5 of 5 bubbles Reviewed 26 March 2012

It must be oour 10th or 11th year staying at the Royal sands. What keeps us coming back is the consistent quality of the place, immaculant upkeep, cleanliness and attention to detail by all the staff. It is nice to be welcome, to have high quality food choices, beautiful pools and the excellent beach. From the life guards, maid service, wait staff and resort management, we always have a great trip. It truley is like coming home when we arrive!

Room Tip: If you want total quiet and only the noise of the ocean. Choose beach front phase !! wing. Felt like...
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

I've benn to royal caribean, islander and mayan before. I still recomend the royals!

Villa: fantastic! They should review the quality of matress. Too old??
Beach: clean, white sand, blue "diamond" sea.
Pool: perfect condition, treated with ozone, clorum free.
Localization: near of the best restaurants, best beach localization. Close to the shoppings.
Pool bar: good nachos and quesadillas, beer not too cold. Great Pina colada and banana monkey. Service of high quality!
Fitness room: good equipments but you pay each day you go there.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodrigo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dix Hills, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

There is not one bad thing I can say about the Royal Sands - The resort is beautiful - the staff is amazing, the location is perfect, the rooms are beautiful, spacious and huge -
I hightly recommend the Royal Sands!

Room Tip: I can't imagine there being a bad room in the place!
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MK2347601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 March 2012

If you love tennis this is the place... Nacho is a highly qualified tennis pro...... Facilities are wonderful but the quality of the coaching was amazing..... Thank you......

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 40lovetennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

This hotel is amazing!!! So much to do enjoy the beach the pool!! have a drink go to the spa! JUST LOVED IT stuff for the kids to do paint pottery arts and crafts and they can finish the next day too!! I cant wait to go back!!!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alex p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Sands Resort & Spa All Inclusive

Property: The Royal Sands Resort & Spa All Inclusive
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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