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“What's Not to Love” 4 of 5 bubbles
Review of The Royal Sands Resort & Spa All Inclusive

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The Royal Sands Resort & Spa All Inclusive
Ranked #19 of 183 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
New Bedford, Massachusetts
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“What's Not to Love”
4 of 5 bubbles Reviewed 27 April 2012

Just returned from 10 days of paradise at the Royal SAnds. I travel often for work and get to stay in some top notch properties. The Sands rivals the best of them. While its not over the top luxury like a four seasons or Ritz Carlton. It matches them in every otherway. Service, Quality, Cleanliness, and over all accomodations are a match to the best hotels in the world. This is truly 5 star. My only complaint this year was the pool water was unheated and to be honest a bit cold. This year I'm only giving 4 out of 5 because of the pool water...Royal Resorts please dont try and save some money by not heating pools. That is way below the standards you have set for your properties. I heard many guests referring to the tempersature of the pool water I was there April 16th - 27th

Room Tip: Every Room has an Ocean View!!
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KSASTER2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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mentone
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

The pool itself makes this hotel amazing. Seriously I stayed there most of the trip, and the swim up bar and happy hour don't hurt either. The hotel also has a place to book excursions that include everything you need to feel safe and have a fabulous experience.

  • Stayed May 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thelma_louise08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frisco, Texas
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 27 April 2012 via mobile

We are long time owners at the Royal Resorts and had not stayed at the Sands since the beaches were restored. The beach is great without a big drop off and the
palapas plentiful. As always the staff is friendly and professional. We'll definitely return.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kathy064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville, California
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

Beautiful blue water + pristine white beach + gorgeous resort + spacious villa with fabulous view + amazing swimming pool + delicious food + impeccable service throughout the resort + great weather = the perfect vacation at the Royal Sands.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steve5235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkton, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

I "HATE" doing reviews but the staff at The Royal Sands deserve mad kudos for making this a very nice vacation. The Resort was very nice and well maintained.We prefer Adult All Inclusive but this Resort is big enough that the senior group had a pool area to ourselves and the younger group had a fun pool for them and there was a pool where the families seem to gather. We stayed at Live Aqua in October and they are not the same but the invoice was 5 times greater and I honestly can not say I will be staying at Live Aqua again now that we stayed at TRS. I would recommend TRS to couples, seniors and families. One more thing, catch all of the shows at Hacienda Sisal resturant located on site.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Riverrat797979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford CT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

The owner has to be very proud of his staff I saw such great service on my first trip to cancun and staying at the royal sands resort everyone wants to help and they also remember your name that's pretty impressive in my book we stay at sandals resorts mostly. we also heard they might be offering all inclusive program soon. also beware of the car rentals they seem to have a different advantage stay with the names that we trust

Room Tip: Ocean view is nice but the bay side would provide a nice sunset either way you can't go wrong th...
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Boattraveler94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaine, Minnesota, United States
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

We've been owners at the Royal Sands for 10 years now and it's a solid vacation spot for families. The property is well maintained and staffed. Everything you need for the week is right on site so if you're not adventurous you can easily have a good time without leaving the property (but I recommend you do go out and explore).

Rooms vary depending on availability and are made up of individual villas that can sleep 10 or can be split into a hotel room with two queen beds and a studio suite with kitchen, pull out couch, 2 murphy beds and king bed. All rooms either face the pool or the ocean so you really can't lose. There are also few bugs at this hotel, either inside or out, so you can easily open your patio doors and let the outside in at any time of the day if you choose, although the air is very muggy between Mar 1 and Nov 1.

There are two main pools, each with its own unique features. Most folks tend to stick to the pool nearest their room but we often go between pools during our stay, just for a little variety. In addition to the pools there are numerous play areas for children to run around. There also workout facilities and rooftop tennis courts for those who desire exercise while on vacation, as well as a full service spa for guests. In addition there are numerous activities for kids adjacent to the main pool that will keep them occupied for hours during the day when they want to get out of the sun.

For food and drink, the Sands has the La Veranda restaurant, also adjacent to the main pool, several poolside bars, a sports bar in the lobby, a gift store, travel agency, rental car desk, jewelry store and grocery & coffee shop on site.

The one unique feature about the Sands is that when you stay here, you can spend time at any of the other Royal Resorts in Cancun. So if you're feeling adventurous and choose to spend a day at one of the other sister resorts it's as simple as jumping on the inter-resort shuttle bus. Once there you can charge anything you want back to the resort you are staying at and settle up at the end of the week. And the shuttle runs every 30 minutes so you can leave when you choose.

Owning there has been a good investment for our family. I would highly recommend a stay at the Royal Sands if you're traveling with family, although non-owners beware. You will likely receive the 'full court press' to become an owner if you are not already. The sales team does tend to be a little pushy.

Room Tip: Non-owners really don't get a room choice at this resort due to availability restrictions and in...
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Imaginedoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Sands Resort & Spa All Inclusive

Property: The Royal Sands Resort & Spa All Inclusive
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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