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Reviewed February 22, 2016

We chose the Mia due to the fact that it was a B&B and we were unable to afford one of the all inclusive hotels. The website pics looked lovely, and it described itself as a boutique hotel. However, on driving up at the start of our two week well earned holiday, we saw straight away, that it was not "boutique", just very very tired. The reception area was lovely and spacious, and the staff welcoming. We were taken to our room, up what seemed many many stairs..and to say disappointed, is an understatement. The room looked absolutely nothing like what was pictured on the website....it was a very small, cramped space with a double bed, a few other pieces of tired furniture and a tiny closet in the corner with three sad coathangers. The window did overlook the ocean, but was absolutely filthy and could not be opened. We knew we couldnt spend 14 nights stuck in there. However the next day the staff swapped us to another room... two double beds, kitchen diner, two balconies and large bathroom with walk in closet...and we were told this was the same price! Every room seems to be different, some have jacuzzis out on the balconies, some have kitchens, some have huge terraces and some are teeny tiny....going on other reviews, it doesnt seem to matter what kind of room you book, you just get whats available when you get there. Everything at the Mia desperately needs TLC, for example the lamp in our room was patched up with masking tape and covered in rust, the net curtain was ripped, there was an area on the ceiling that looked like it had been patched up a few times, and one night we awoke to water dripping through from the shower above, leaving a very dangerous puddle on the tiled floor.
Breakfast.....well pretty much the same every day....tortillas, refried beans, scrambled eggs, french toast, sometimes some kind of meat dish, melon, yoghurt and salad (?) You had to ask for toast, which was hit or miss as to whether it had been in the toaster or not- didnt help when the butter portion was rock hard either! So we ended up eating out for breakfast a few times...The dining room is lovely, but clearly not enough tables and chairs if the hotel was at full capacity. There was a menu for dinner, but we didnt try it, mainly due to the fact that breakfast was such a disappointment. There also seemed to be the remnants of a restaurant at street level, but now all you can see is old mattresses, furniture and a toilet! Not a good first impression of the hotel, and they are so missing a trick here.
The wifi was only found in the lobby, even then it was up and down and unreliable.
The pool area did look gorgeous...until you dipped a toe in the water....would probably invoke a cardiac arrest if you were to jump in....the two people I saw go in, were back out within 30 seconds! But apparently theres no heating for it, which is such a shame....the sea is much warmer, but unfortunately when we were there was way too rough to swim in. There is a pool bar, but unmanned- you have to go up to reception to ask for service- maybe this changes in busier times.
All in all, I would not return to the Mia, and I wouldnt recommend it...not in its present state. My dream is to have my own hotel in Florida, but if I were lucky enough to own this hotel, granted it would take a lot of money to give it "boutique" status...but if they started with the basics...clean windows, new furniture, new menu, splash of paint...this would go a long way. The hotel is in a good location, central on the strip, and sits right on the beach...just needs to try a lot harder.

Room Tip: ask for a room with kitchen and balcony
  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dolphin0fm6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 17, 2016

I stayed at this hotel January 2015 and it was great! Tons of Mexican charm and open air spaces. You feel like you are walking into an old Mexican Mansion. This is NOT a 5-star luxury resort, but I give it 5 stars for the price-point it is sold at and being budget-friendly. We stayed in a 1 bedroom suite with a huge balcony and ocean view. The bedroom was very large and also had great views of the ocean. The room had a large kitchenette, decent living room, and a big bathroom. The staff was very nice and very helpful especially Juan Carlos. The breakfast was simple, filling, and different every day. They always had fruit, yogurt, and cereal. Then a meat, starch, veggie and beans. I was very happy with it. The room where you eat is also very gorgeous with an ocean view.

We also ate at the restaurant on the main road that is kind of connected to the building called Tacun. It is a little hole in the wall, but I really loved it! There are two small bars and a restaurant on site, but it is not all inclusive.

If you are a budget traveler, this hotel is perfect for you and you will feel like you hit the bargain lottery with how nice it is!

Room Tip: Definitely go with the ocean view!!!
  • Stayed: January 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Roxybaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2016 via mobile

Our 4 night stay at MIA Cancun was enjoyable. The hotel is clean and comfortable, perfect for anyone travelling on a budget. Wifi in the lobby is very poor. We found Cancun itself a bit of a let down - it's very touristy and artificial, having come from Tulum previously which is an authentic Mexican beachside town. However the hotel is in a good position along the hotel district and free breakfast was a plus. We didn't end up using the pool or beach as we travelled to Isla Mujeres most days (much nicer than Cancun). All in all a good budget hotel great for travellers on the go.

Stayed: January 2016, travelled as a couple
1  Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 31, 2016 via mobile

We stayed at Mia for two days and we liked it. We booked a one bed room. We reached at Mia 2 hrs early, they didn't have the room ready, so they upgraded it to an ocean view two bedroom studio. It has great view with beach access. Breakfast was OK and the staff was polite. You can get authentic Mexican food next door at Tacun restaurant. It's a walkable distance to malls too. Only thing I didn't like was that water wasn't free.

Stayed: July 2015, travelled as a couple
1  Thank garir2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 28, 2016

Nice hotel with a great deal of mexican charm.
Might not be for those that want the best, but was perfect for us considering the price, no one on the beach and free breakfast.
We would stay again -

We are seasoned travelers that can deal with little things, but like safe, secure, and clean rooms.

Great little restaurant - "Tacun", just out the door - follow the mariachi music.

Room Tip: Several rooms face the ocean - get one of those
  • Stayed: January 2016, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank JEBDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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