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All reviews ado bus hotel zone a small swimming pool pleasant hotel experience free shuttle to the beach stayed here for one night rooms are comfortable free safe breakfast buffet is the hotel is clean bars restaurants hotel pool walking distance central location nice stay public bus coffee maker
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Reviewed December 27, 2017

My family went for a vacation and stay for a night before catching our flight. The front desk staff were very friendly and answered all our questions. The room and bathroom is small and not clean enough.

One concern, all other Wyntham hotels have breakfast started at 6a. Not sure why only this location , the timing started from 7a

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ramesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique R, Gerente at Ramada Cancun City, responded to this reviewResponded December 29, 2017

Ramesh: First, thank you very much for staying at Ramada Cancun and for your feedback, this are very important for us.
We offer an apologize regarding the cleanliness of the bathroom and room, we will work harder to avoid this type of situations.
We hope to see you in anear future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 21, 2017

The hotel was very good. We were staying there 2 years ago on similar trip and had a good experience, so we booked it again. The hotel is clean and sealed from mosquitoes.
(You know, not every hotel in Cancun is) :)
The restaurant menu seemed to be on the expensive side - so we didn't eat there.
But otherwise we were very satisfied. Staff is pleasant and very helpful.

Room Tip: Don't pic top floor, there are some noisy machines up there. Otherwise it is quiet.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique R, Gerente at Ramada Cancun City, responded to this reviewResponded December 29, 2017

Peter Thank you very much for coming back again to Ramada Cancun, it's a pleasure to know that in the past and now you receive a very pleasant service.
We hope to see you in your next trip to Cancun.

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Reviewed November 15, 2017 via mobile

We stayed 2 nights in Ramada. The location is in downtown cancun, close to ADO bus terminal. The pool area is constantly in the shade due to the hotel's position and also there is some construction going on in the building next door which makes it not such a good spot for relaxing. The room and facilities are good, but nothing special

Stayed: November 2017, travelled as a couple
Thank ManonChiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique R, Gerente at Ramada Cancun City, responded to this reviewResponded November 16, 2017

Dear guest: First of all, we appreciate to share with us your recent experience with us.
This is very important for us to keep in growing in our service.
Thank for staying with us.
Best regards,

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Reviewed November 6, 2017

I stayed here for a few nights in between my trek around Mexico. The staff were friendly, the room was clean and quiet and it was well located near plenty of bars and restaurants. I didn't get to use the pool but seeing it from the room balcony it looked decent enough and also quiet. Overall, what more can you ask for, I would stay again.

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique R, Gerente at Ramada Cancun City, responded to this reviewResponded November 7, 2017

Dear Adam: First of all, we appreciate your comments , this are very important for us.
Thank for staying with us and please recommend us.
Sincerely,

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Reviewed August 23, 2017

We stayed at the Ramada for a week. It was a nice and clean, spacious room. The service was very good and the workers were courteous. It was a good central location where you could walk to different sites in Cancun, plus they had a shuttle service to take you to the beach. Also, the ADO bus station was within walking distance if you wished to get bus tickets to see different sites around Cancun, like Playa de Carmen and Conzumel. No, it didn't have a fridge but we bought a small ice chest to keep things cold. They have food service in the hotel or there are all sorts of restaurants within easy walking distance.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JOSE Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enrique R, Gerente at Ramada Cancun City, responded to this reviewResponded August 24, 2017

Dear guest: First of all, we appreciate your comment, this are very important for us.
Our goal is our guest satisfaction and is good to know that our team offer you an excellent service, plus all the advantge that Hotel Ramada offer:
Excellente location
Shuttle services
Food & beverages
and fabulous staff serving to all our guest.
Thank you again for choose Ramada Cancun and we hope to see you in a near future.
Sincerely,

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