Great hotel for what you are paying, upgrade to Altitude ( new tower) it is a must.
Best beach in the Cancun area.
The quality of room service food was surprisingly good, 24 hrs . Thanks Leticia!
No evening shows or any type of entertainment, really nice if you would like to relax. However, no more than a 5 minute walk to Coco Bongo and all of the clubs .
Really clean place.
Manuel on the beach bar, was amazing, followed by Agustin at reception desk.
My only suggestion is the need for managers to increase comunication between the difference departments, and empower their staff to make decisions on their own.
Thanks for a wonderful time Krystal Grand Cancun.
- Free Parking
- Breakfast included