It is a shame that the hotel rooms are old and run down. We've stayed at other competitor american name brand Hotels in Cancun and by far for the same price they are better quality in regards to furniture, clean and newer bedding. Tsk, tsk, tsk, on our 1st day I requested we have our room changed. There were "COCKROACHES" in our room. The 2nd room we were moved to had an out door patio with lots of garbage and a mountain of cigarette butts. The pool and the pool area are small. This Hotel is not a resort. It is more like a Holiday Inn. It seems that they spent more money on the humongous lobby and very nice lounge bar area, of course where the money is at, on liquor. Maybe in the 1980s and 90s this hotel was considered top knotch. The waiter at the restaurant was very nice but the food was not. If you know mexican food you know the difference. We checked out on our 2nd nite and stayed at a much better resort with no roaches, huge pool and magnificent food to die for! P.S. the beach beds were nicer and better then the room beds!!
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- Also Known As:
- Hyatt Regency Cancun Hotel Cancun
- Hyatt Cancun