We stayed at the Golden with friends the 3rd week of March 2012. We are avid travellers and have been to Mexico many (10+ times) times although we usually stay down in the Riviera area closer to Playa del Carmen. For those who don't care to read the whole review, this hotel is a good choice for those who enjoy a party atmosphere, the pool vs. the beach, lots of sun and not a lot of shade, and for those who don't need a lot of sleep or who can sleep through loud, rowdy partying until the wee hours of the morning. We realized before we went on this vacation that Cancun would likely not provide the relaxing, romantic atmosphere we are used to from other destinations but at the end of the week we couldn't wait to get home to our comfortable bed and get some R&R before heading back to work.
Positives about this resort include great food & drinks and their amazing employees. The hotel is very clean and they are always working hard to keep things shiny and well maintained. Miguel at the lobby bar makes fabulous drinks and he's an absolute pleasure to deal with. In my opinion, he makes the best drinks in the whole resort. My favorie drink was a frozen amaretto sour & the margaritas were tasty as well. Maru with Guest Services is another wonderful person. She would stop to say hello every time we ran into her and always seemed genuinely concerned that we were enjoying our stay. Julieta at the Old Barn is another gal we thought was just fantastic. Not only is she a top notch server, she was extremely friendly, funny, and a really sweet soul. We were a large group (10) and she brought us a wonderful assortment of appetizers to share and managed to get every single one of our orders cooked and delivered to perfection.
We visited all of the a la cartes for dinner except the Japanese. The Old Barn was a favorite (filet mignon) as well as Pier 12 (coconut shrimp). Shangri-la was also pretty decent, more of a fine dining atmosphere and a four/five course meal though so it depends what you're in the mood for. Their menu changes a couple times per week so if you don't like the looks of it at first just wait a couple days and they'll post a new one. Pasqual was our server both times and he did a great job. The buffet for breakfast and lunch offers a wide array of choice and there are different stations where you can custom order speciality dishes for both meals. The omelettes in the morning were especially good as well were the chicken wings at lunch. Rogelio was our server the entire week and he was excellent. He always greeted us with his warm, friendly smile and we looked forward to seeing him every day.
If you enjoy the beach more than the pool, you will need to get up early to reserve your chairs. Depending on the crowd that's there when you visit, you may need to go down before 7am to get a spot (maybe even 6), especially if you want a palapa for shade. The beach itself is ok. Certainly not the beaches like you'll see in the Mayan. I think the hotel should put up a few more rows of palapas on the beach. They have the space and there is definitely demand for more beach seating. If you do manage to get a palapa on the beach, they are so far back from the water and due to the incline of the sand from the beach being restored, you cannot see the ocean at all from your lounger while under your hut. Furthermore, you won't find any shade at the pool if it's windy since they only put the umbrellas up if it's reasonably calm. This is a big negative for those who either don't want to be in the sun all the time or who can't due to the risk of burning to a crisp or who simply don't want to risk the sun damage. In the week we were there, the umbrellas were available 2 days. There is a nice area up by the washrooms and Pier 12 where they have hammocks and there is some shade there if you need it and they also have a cart with books on it for a book exchange which is a nice idea.
The entertainment staff at this resort goes above and beyond to make sure everyone is having fun. I really don't know how they manage to maintain such enthusiasm and positivity day in, day out when they are ALWAYS working! Each one of them deserves a medal for their efforts. Keep up the great work guys!
I've read several different comments about the beds and I guess it really depends on what you're used to. We've slept in more comfortable beds for sure but they weren't the worst we've experienced in our travels. The biggest downfall about the rooms is that they all surround the open lobby (and bar) and due to the architectural design of the hotel, magnifies sounds by a thousand. We were on the fourth floor, last room at the end by the lobby so perhaps if we were at the other end we wouldn't have found it so noisy but from reading other comments on here I really don't think there's many quiet areas in the hotel. One thing that may help limit noise travelling up to the rooms late at night is if the hotel had all the evening action held out by the tiki bar and restricted guests from yelling etc after the lobby bar closes.
All in all, we did enjoy our vacation at this resort and if the hotel would add more palapas on the beach and more shaded areas at the pool, we would consider staying here again if we returned to Cancun. The people (both the friends we travelled with and the staff) made this a fun trip and their company outweighed any negatives we had with this resort.
- Official Description (provided by the hotel):
- Welcome to Golden Parnassus All Inclusive Resort & Spa Cancun, Golden Parnassus Cancun, is an Adults Only All Inclusive Resort Situated on an unspoiled sandbar tucked between Nichupte Lagoon and the Caribbean Sea is one of Cancun's premier adult all-inclusive resorts. A beach resort wholly devoted to the "in the moment" lifestyle, Golden Parnassus Cancun is a destination where exclusive personal service and a sophisticated yet casual spirit offer the backdrop for the ultimate in relaxation. ... more less
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- Also Known As:
- Golden Parnassus Cancun
- Cancun Crown Paradise
- Golden Parnassus Hotel Cancun
- Golden Parnassus Resort Spa Cancun
- Jack Tar Cancun
- Golden Parnassus Resort Cancun