We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
GR Caribe By Solaris
Lowest prices for your stay
travelup.com
US$379
View deal
yescapade.com
Lol.travel
US$354
View deal
ZenHotels.comUS$398
Agoda.comUS$379
7IdeasUS$426
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (5,619)
Filter reviews
5,619 results
Traveller rating
3,459
1,285
436
234
205
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,459
1,285
436
234
205
Show reviews that mention
All reviews marco polo bogavante restaurant sister resort next door time share ocean view lobby bar entertainment staff a lot of fun bottled water pool side a la carte restaurants got sick all inclusive resort nachos kids club all inclusives relaxing vacation
Selected filters
Filter
Updating list...
44 - 49 of 5,619 reviews
Reviewed January 22, 2023
Home Away from Home

We love that we are close to everything as it is not large resort. The employees are so attentive and friendly. They greeted us as we met them on the sidewalk or at any of the restaurants. We love everyone from our housekeeper to the servers to cooks to the pool entertainers. Laura Pat and Pablo served us drinks at the pool. Servers were all so good especially Yeison, Mainor, Noyelli, Jorge at Marco Polo at GR Solaris. Magic Mike and Eduardo Gil always stopped and spoke to us as they entertained us around the pool. The whole group was outstanding and kept us all laughing and participating. Roberto was our concierge and helped us so much. The food was amazing! We loved Marco Polo at GR Solaris, Bogavante at Caribe and Veneto also. The snack bars were very good also with pizza , snacks like nachos, guacamole, and burgers. It's so fun to talk to others vacationing from all over the world! Our room was spacious and well maintained. We did have a bathtub jacuzzi and shower. it was a little difficult to keep the water from spilling over on to the floor. Maybe something else should be done here because turning on the shower was a task as it was at the far end of the tub. The ocean view though is wonderful and great to wake up to!!

Room tip: It is best to find your chair before you have breakfast especially if you are there with a group.
Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Ask LEK2727 about GR Caribe By Solaris
Thank LEK2727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hoteles Solaris de Mexico, Director General at GR Caribe By Solaris, responded to this reviewResponded January 23, 2023

Thank you for expressing your great satisfaction at the GR Caribe and for sharing the details of your stay with us.
We are happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service.

Please know that we remain at your service and we would be glad to have the opportunity to serve you again.
Best Regards
General Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2023
Kids mini club

My 7yo loved the kids club. We went there every day. Kids can enjoy a shallow pool, water slides, room with toys, play stations, staff-organized activities like crafting, dance, cartoons, games on the beach. Parents can drop off kids, and check on them every 40 min, or you can stay with the kid entire time. I felt very safe for my kid. Thank you Blanca and other ladies who work there.

Date of stay: January 2023
Ask Stella_Visland about GR Caribe By Solaris
Thank Stella_Visland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hoteles Solaris de Mexico, Director General at GR Caribe By Solaris, responded to this reviewResponded January 23, 2023

Thank you for highlighting the quality of the service that our Kids Club staff provided you. It makes us feel proud to read that they took good care of you and they were always attentive to your needs and willing to help.

On behalf of Blanca, allow us to tell you that we are delighted to know that you definitely recommend us and we truly hope to have the opportunity to serve you again.
Best Regards
General Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2023
Outdated

Urgent need of renovation. We were so dispointed by the room that we lef the resort on the same day and we booked another one. The room was so old, no balcony and the windows were so foggy that we were unable to see cleary outside. In a word : depressing. The guys at the front desk were kind with us and we got no problem to be reimbursed. My recommandation: be sure that this old hotel meet your expectations. If not, you will be dispointed.

Date of stay: January 2023
    • Value
    • Location
    • Service
Ask J221PKdominiqueg about GR Caribe By Solaris
1  Thank J221PKdominiqueg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hoteles Solaris de Mexico, Director General at GR Caribe By Solaris, responded to this reviewResponded January 23, 2023

Thanks for taking the time to share your comments regarding your recent stay.

We regret not fully meeting your expectations with our services and facilities.We are very sorry to hear about your disappointments, we will keep working to improve our services and facilities.

Best regards,
General Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2023
GR Caribe Solaris

The hotel is really very artsy and clean, with the room service being at top class. Only cons is the refrigerators in the room donot work properly, and the shower did not have a full closed door but just half door, which made the floors of the bathroom almost flood everytime. The ocean view from the rooms are breathtaking!
The breakfast served at Cafe Caribe is fantastic!!
We tried 3 restaraunts out of the 4. La Fuentas was great! And so was Bogavante!
The captain of the restaraunt Bogavante ( Darwin) is a very nice person! We went there one night at 9:30 pm as that is the time they had assigned us , but then when we reached and were assigned table it was already 9:40 pm and the kitchen closes at 10.00 pm. So by the time we ordered for main course , the waiter kept saying there is nothing left. We were annoyed and complained to the Captain. The captain was calm and assured us that he will try to make plans and take care of this personally if we give him another chance. He kept insisting us to visit them the next evening again for dinner. They even provided shrimp for us which usually is not in their menu card!! Next day Darwin planned out with his team a beautiful arrangement , very well coordinated and our friends and our teenage kids loved the burning alcohol poured onto the pastries ( a classic display of skills) by the chefs and waiters. We were so touched by Darwin’s efforts that we really wanted to thank him and his team to make our last evening at the resort so memorable! We did give them handful tips for each waiter/ bartender who put so much effort the whole evening serving us! In all, very good experience. Darwin and the Aladdin who did the show for us- We will remember you forever!!!

Date of stay: January 2023
Trip type: Travelled with family
Ask bu792000 about GR Caribe By Solaris
1  Thank bu792000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hoteles Solaris de Mexico, Director General at GR Caribe By Solaris, responded to this reviewResponded January 21, 2023

At GR Caribe, we take matters of hospitality and service extremely seriously; therefore, it makes us feel proud to know that our wonderful staff pampered you and went above and beyond to make sure that everything was perfect.
We appreciate very much you mentioned Darwin's service. Rest assured we will definitely share your kind comments with him and his team as we are sure they will be happy to know that they were one of the main reasons why you enjoyed your stay.
As always it was a pleasure to have you as our guest and we cannot wait to welcome you back again.
Best Regards
General Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 18, 2023 via mobile
Great service and experience time after time !

The service is great and consistent. Love the food !
Been coming here for over 6 years.
Benjamin is always happy to see us as he meets us for our luggage. Stephannie was top notch checkin us in efficiently and doing what she could to help us out. A lot of old friends still here. Darwin and Omar at Bogavante -Darwin arranged the chef to cook our freshly caught Mahi. Irma making sure everything was running smoothly. Ricardo, Laura Pat, Javier taking care of great poolside service.
Bar area at Royal- Omar— and my all-time favorite, Jeyson— we are so glad he is back !!
Service like this make us keep coming back !! Well done, all of you !

Date of stay: January 2023
Trip type: Travelled as a couple
Ask jimbo31765 about GR Caribe By Solaris
Thank jimbo31765
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hoteles Solaris de Mexico, Director General at GR Caribe By Solaris, responded to this reviewResponded January 21, 2023

Thanks for taking the time to share your very detailed review regarding your stay.

We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each visit.
Thanks for mentioning the names of our staff members who went above and beyond with their service, we'll make sure to share them your compliments .

Thank you so much for choosing us, please come back soon!

Best regards,
General Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews
1…8910…