Stayed 6 nights early March with my sister. Booked through Marriott site and our rate included the breakfast buffet plus 20% off restaurants and spa. We were upgraded to OceanView with balcony for free. We booked airport/hotel transportation through Marriott which was efficient and quick.
I was very impressed with the service and cleanliness; these are the two areas most important for me. We had 2 beds and more than enough room to move around. Everything in the room worked and our requests (additional lotion, towels, kleenex) were met immediately. Accommodations were comfortable and nicely decorated. We were on the 6th floor and did not encounter any noise.
The breakfast buffet was outstanding. Everything was fresh and we were not rushed. We ate at Champions one night and couldn't finish because the portions were so large (although I'm not a really big eater). The portions at the pool were also very large (shrimp, burgers, sandwiches). We ate dinner 2 nights at the LaCapilla Steakhouse. The steak and pork chop dinners and dessert were great. Another night I ordered fettucini and didn't care for it. But this is a matter of taste. We also ordered Empanadas as an appetizer and when we didn't care for the taste and left it, it was taken off our bill without asking. We also ordered room service one evening and the server flipped up the table sides in between the beds so we didn't have to move. Aah... loved being spoiled.
I agree with some other postings that this is not a place if you want a lot of activity. It's fairly quiet and I don't think the spring breakers stay here. But we were there for relaxation and not partying.
The beach area and pool are well kept with plenty of seating and the service was very good. They have outdoor showers with warm water to clean off the sand. The interior and exterior grounds were well maintained.
Everyone was friendly and helpful and went above and beyond to make our stay relaxing. Definitely recommend the CasaMagna.
- Official Description (provided by the hotel):
- Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more less
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- Also Known As:
- Marriott Casamagna Cancun Hotel Cancun
- Marriott Cancun
- Cancun Marriott