Went for 4 nights with my mom who was celebrating a big birthday. Concierge was fantastic - even a couple of weeks before our stay, helping us arrange airport transfers and spa appointments, and providing restaurant recommendations. We had an ocean view room with a small terrace where we could sit and enjoy the view. Room was very clean and comfortable.
The beach is so beautiful...there were small thatch roofed structures you could lie under watching the beach, either in the sun, or in the shade. Beach was very clean, and you were not hassled by vendors all day like in some other places. Ther was an attendant who took care of all our food and beverage needs while on the beach - very attentive service. The pool area was also nice, although a little more crowded because there were lots of families there with children. Still it was comfortable, we could find chairs, and the swim up bar was pretty neat.
Although I saw some people doing this (and it's annoying), there was not too much "saving" of beach chairs going on. Generally we got spots on the beach or at the pool area without a problem, no matter what time of day. Thankfully the hotel has abundant beach chairs so there's no need to go out early to save spots for later in the day (did I mention it's really annoying when people do this?).
Spa was awesome - we had really great massage and facial treatments. Although we didnt get to try it, the gym facility looked really well-equipped and spacious.
We took a room package that included breakfast. Buffet was very well stocked, with choices of Asian breakfast, Mexican breakfast, abundant fruits and fruit juices, and omelet bar. If you like breakfast, this is the place to have it. Staff at breakfast was extremely attentive.
Lobby area is spacious with lots of spacious living room seating.
Hotel staff could not have been nicer to us. Excellent customer service.
This is a great place for relaxing and eating well. It was not anything like the "Spring Break" atmosphere I imagined for Cancun. I would stay again at this hotel in a heartbeat!
- Official Description (provided by the hotel):
- Discover Paradise at Marriott Cancun Resort. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and our 5-star resort in Cancun, Mexico. A legendary locale close to Kukulcan Plaza, Luxury Avenue, La Isla Shopping Village and Coco Bongo and perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more less
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- Also Known As:
- Marriott Casamagna Cancun Hotel Cancun
- Marriott Cancun
- Cancun Marriott