We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A VERY NICE QUIET PLACE FOR FAMILIES” 4 of 5 bubbles
Review of CasaMagna Marriott Cancun Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
CasaMagna Marriott Cancun Resort
Ranked #15 of 181 Hotels in Cancun
GreenLeadersPlatinum level
Poulsbo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A VERY NICE QUIET PLACE FOR FAMILIES”
4 of 5 bubbles Reviewed 8 April 2012 via mobile

A great place if you like to have a lot available on location. Hotel has everything: located right on the ocean, nice pool, restaurants, conv. store, spa. The staff is very accommodating, they will do their best to try and make you very comfortable. As other travlers have posted the place could do for a renovation, many of the amenities are showing their wear (such as the pool and the rooms). We did see a lot of activity from grounds maintenance during the day to repair the stucco, etc, so it is in progress. The J.W. Marriot is right adjacent to the Casa Magna (CM), which is much newer and the pool is amazing. If you're staying at the CM you are also eligible to use the JW amenities for free.

We found the three restaurants at CM to be very expensive, however, the Sedona Grill at the JW is very reasonable with a wide variety of entree choices. Also, watch out for the wifi charge. Wifi is available and when you get the signal it appears to be a to a public, unsecured, for free access point, such as in a Starbucks. Once you request access you will get a screen on your browser that innocently asks for your name and room number with no reference to a cost. There is a charge though (which I asked about before logging in), which is $15 for 24 hours from the time you sign in. This charge is PER DEVICE. So, if you've got a couple of iPads/pods/phones it can get pretty expensive. Being on vacation getting on the internet wasn't a priority, so I avoided this charge and went across the street to McDonalds, or when taking some of the public buses, which both have free wifi.

This location is very nice becuase it is away from what I call the "little USA" portion of Cancun located about two miles north of the CM, which is where all the 20/30 somethings hang out and get drunk and stupid. We went down there only a couple of times during our week stay and quite frankly could have avoided this area altogether. There is a McDonalds, 7-11, OXXO (Mexican AM/PM sort of place), Papa Johns, plus many very nice restaurants right across the street from the hotel; easy walking distance. All major tour companies to places like Xel Ha, Tulum, Xcaret and Chichen Itza all pick up and drop off at the CM too. Don't take a cab anywhere, as I mentioned earlier the public buses run constantly (about every two to three minutes) to take you downtown, the Isla Mujeres terminal, etc. for 8.5 pesos, about 60 cents. I would definitely stay here again.

Stayed April 2012
Helpful?
1 Thank Gilbert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,714 reviews from our community

Traveller rating
    2,271
    1,045
    248
    97
    53
See reviews for
1,193
1,244
157
275
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (910)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aurora, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2012

We booked a room for one night to be closer to the airport after a Cozumel vacation. We wished we had just stayed here the whole time. It felt secure. The guard made sure we were guests before letting our taxi in. The bellman was fantasic, checkin was first rate, the room and view were fabulous, the pool was clean and the perfect tempurature. The hot tub was also a perfect temp with a beautiful view. You can just request towels without feeling like a criminal. We had one meal at Champions and the food was great. They made a great move by putting us in a ocean view for our one night, we were SOLD! We are already planning on coming back. We would like to check out the J.W. Marriot next door when we come back. Apparently you can swim and dine there as well. I cannot say enough about the level of service. Very upscale yet reasonably priced.

Room Tip: Go for the ocean view on level 3. The patios are double the size.
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lisa l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

Wonderful friendly sevice. Good location. Very nice. Great value.

Room Tip: Try to purchase as part of Flight/Hotel package and stay almost free.
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

Went for 4 nights with my mom who was celebrating a big birthday. Concierge was fantastic - even a couple of weeks before our stay, helping us arrange airport transfers and spa appointments, and providing restaurant recommendations. We had an ocean view room with a small terrace where we could sit and enjoy the view. Room was very clean and comfortable.

The beach is so beautiful...there were small thatch roofed structures you could lie under watching the beach, either in the sun, or in the shade. Beach was very clean, and you were not hassled by vendors all day like in some other places. Ther was an attendant who took care of all our food and beverage needs while on the beach - very attentive service. The pool area was also nice, although a little more crowded because there were lots of families there with children. Still it was comfortable, we could find chairs, and the swim up bar was pretty neat.

Although I saw some people doing this (and it's annoying), there was not too much "saving" of beach chairs going on. Generally we got spots on the beach or at the pool area without a problem, no matter what time of day. Thankfully the hotel has abundant beach chairs so there's no need to go out early to save spots for later in the day (did I mention it's really annoying when people do this?).

Spa was awesome - we had really great massage and facial treatments. Although we didnt get to try it, the gym facility looked really well-equipped and spacious.

We took a room package that included breakfast. Buffet was very well stocked, with choices of Asian breakfast, Mexican breakfast, abundant fruits and fruit juices, and omelet bar. If you like breakfast, this is the place to have it. Staff at breakfast was extremely attentive.

Lobby area is spacious with lots of spacious living room seating.

Hotel staff could not have been nicer to us. Excellent customer service.

This is a great place for relaxing and eating well. It was not anything like the "Spring Break" atmosphere I imagined for Cancun. I would stay again at this hotel in a heartbeat!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EBY_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

My wife and I had a very good experience staying in CasaMagna Cancun in March 2012. The hotel's lobby and common areas are very classy. Our room on the 3rd floor was quite spacious, with bathroom in the perfect condition, and a large balcony. The service is very responsive - if they have it, it's yours for asking. We asked for bath robes; for lounge chairs for the balcony (they were missing); for turn-down service at 9 p.m. (it's optional), and everything was furnished and arranged for promptly.

You can check out as many beach towels as you need (to me this is an ultimate sign of a high-class hotel in Cancun), and there are so many palapas on the beach that nobody has a problem finding a shade, no matter when they show up at the beach.

The bar is very-very good! Cocktails they make are delicious, and the food offering is above average: generous portions of ceviche, shrimps, fajitas, hot dog with fires, and more; we would order one portion for two of us for lunch, and this was always enough.

Last time in Cancun we stayed at Fiesta Americana Coral Beach, which is a 5-star hotel. While it was ok, there were definitely problems, like awful cocktails (see my review on TripAdvisor). I must say that the 4-star CasaMagna in my view easily tops Fiesta Americana. I highly recommend it!

One thing I noticed there is that the pool area is on a smaller side. We are beach people and don't use the pool, but if the pool is important to you, take a look at it's pictures and decide for yourself. You can always use the huge continuous pool at the adjacent JW Marriott property as an alternative.

Again, overall, CasaMagna gets my top-most rating!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kastorka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

We divided our stay into 3 days at Casamagna and 2 days at Liveaqua. I felt that the hot tub at Casamagna is awesome because it is right next to the beach and is less crowded compared to the one at Aqua. Room was not that great though.

We were not in the hotel during daytime as we were visiting Chichen Itza and others but at nights, the beach at Casamagna is lighted (this too unlike aqua where it is pitch dark in the night on beach and I was scared to take a stroll ) and feels serene!

All in all great resort for families and couples + it is well within budget!

Room Tip: No need to pay extra for upgrade to ocean front room. Most of the rooms are ocean view and have a pr...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank spolamr p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

I think most of the comments here are a very accurate indication of what you can expect during your stay at Casa Magna.

PROS
- great value compared to similar 4 Diamond hotels in Cancun
- professional and friendly staff
- impressive lobby and common areas
- rooms on 3rd floor have huge balcony
- gorgeous beachfront
- Aquaworld located onsite
- adequate pool area
- comfortable rooms and bed
- great location for getting beer, groceries across the street...and close to bus stop
- beach and pool chairs extremely comfortable
- helpful concierge service

CONS
- again, no coffee in room...if management reads these reviews, you would think they would want to change this quickly.
- i understand many families in this resort, but how about making the hot tub adults only...kids have the whole pool, they don't need the hot tub too
- would like to see more trees and/or greenery around the pool area, just alot of concrete
- would like to also see more social activities offered for adults, it was pretty darn quiet after 6pm at the hotel
- never ate at the hotel, drinks and food too cost prohibitive

I would definitely stay here again.

Room Tip: 3rd floors have extended balcony
See more room tips
  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank healsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
5.4 km away
The Westin Resort & Spa Cancun
0.3 km away
Paradisus Cancun
Paradisus Cancun
#21 of 181 in Cancun
4.5 of 5 bubbles 8,566 reviews
4.8 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5.0 of 5 bubbles 5,568 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#10 of 181 in Cancun
4.5 of 5 bubbles 8,558 reviews
0.1 km away
JW Marriott Cancun Resort & Spa
6.2 km away
Grand Fiesta Americana Coral Beach Cancun
Show Prices
Show Prices
Show Prices

Been to CasaMagna Marriott Cancun Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CasaMagna Marriott Cancun Resort

Property: CasaMagna Marriott Cancun Resort
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing