Martin was excellent at the concierge desk and the service by Rosario by the pool was amazing. Make sure you ask for Adrian as a server in the Italian restaurant he is awesome and knows his job really well!!More
- Free Parking
Martin was excellent at the concierge desk and the service by Rosario by the pool was amazing. Make sure you ask for Adrian as a server in the Italian restaurant he is awesome and knows his job really well!!MoreShow less
Thank you for the time you took to share your kind review of your recent stay with us. We are thrilled to know that we were able to meet your expectations and that you enjoyed your vacation.
Everyone was friendly and helpful, able to direct us to the right area or person to assist with whatever it was we needed. The fresh fruits and vegetables from their farm offered a refreshing selection at the buffet. Great sleeping due to the breeze from the ocean and the sound of the waves.
Thank you for the lovely review. We are delighted to hear that we were able to meet your expectations.
We stayed at Sunset Royal from Sunday to Wednesday with the all inclusive option. We really enjoyed our trip! The hotel is very clean and in the perfect location. The beach is beautiful and there are plenty of lounge chairs and cabanas. All of the staff has been outstanding! Everyone was so nice and helpful. The food has also been great. We enjoyed all of the restaurants. If you are looking to enjoy Cancun without breaking the bank, the Sunset Royal is worth checking out.
Thank you for reviewing your recent stay with us. We are glad to hear that you enjoyed our unbeatable location. We also appreciate you highlighting the value of our all inclusive plan and for recommending this option.
Sunset Royal has a beautiful beach and the ocean is so blue and vibrant. It is a smaller resort but we liked that. With just a few exceptions the service was excellent and everyone was very friendly. We did not like them trying to talk us into sitting through a time share presentation which we did not do.
We are thrilled that you enjoyed your recent stay with us. Thank you for choosing Sunset Royal. We look forward to welcoming you back again very soon.
Food is awesome and so are the rooms! Great beach, food is awesome, plenty of drinks:) Shuttle service between resorts is great, they also have a water taxi between the Sunset marina and Royal. No complaints here:)
Thank you for reviewing your recent stay with us. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed.
If a beautiful beach is what you are looking for, Sunset Royal is a great choice. The sand and water are wonderful and we appreciated the efforts of the staff. At the beach we were well taken care of by Rigoberto & Pedro. Our concierge Martin was great. But the true star was at the front desk where MIranda helped us immeasurably and had the best attitude and dedication to customer service. We loved the free boat ride to the other Sunset property in the Marina where there is a lovely pool area and a hot tub that feels like an infinity pool since you are right at the edge of the lagoon.
Thank you for your wonderful review. We hope to see you again soon.