Our family of 4 just returned from 1 week at the Riu Cancun this was one of the best vacations we have ever taken. We are frequent travelers and have gone to several all inclusives, including Beaches and Sandals resorts, which are significantly more expensive, and are not as good as the Riu Cancun. The negative reviews on the site are either from people who are expecting way too much from an all inclusive resort or people who are just miserable in general because this place is great! This is not the 4 seasons people, but this is a wonderful family resort, and the service and amenities cannot be beat for the price you pay (very inexpensive compared to Beaches or Club Med). Comparing this to a Beaches or Sandals property, the food was better the rooms were better the service was WAY better, the hotel amenities were equivalent and it was half the price of any of those trips. The entertainment staff was great they encouraged you to participate when you wanted to and left you alone if you wanted to be left alone. The bar service was wonderful with waiters and waitresses taking drink orders continuously throughout the day you were never left with an empty drink in your hand .The pool deck area was crowded but you can easily find a lounge chair as long as you go out of a reasonable hour and even if you didn't you could go to the beach, where there was plenty of space and lounge chairs. The food at the main restaurant was really good, especially for an all inclusive. There were some staples, then different themes every night. We never got tired of the variety. The rooms are huge - definitely spend the extra few dollars for a jr suite. You will be happy you did and the location is better than being in the tower (all jr suites are in the 6 story annex overlooking the main pools). I must admit, the elevators are troublesome, so i recommend requesting a low floor regardless of the building you are in. As far as tipping, the people who say it is "required" to get service are crazy. We didnt tip our favorite staff until the day we left and it wouldnt have mattered if we did or not, the service everywhere was OUTSTANDING, this is the best thing about this hotel and can really ruin.a vacation if it is not good. I have NEVER had service as good as the service here. What else? Dont bring your own beach towels, dont bother with thermoses, if you like a soft bed, be prepared as the beds are very firm. All of my family slept great and thought the beds were comfy (we sleep on memory foam at home), but I can see why others might complain about the beds. They are in the process of replacing the beds throughout the hotel, so it shouldnt be an issue for much longer. All in all, I would recommend the Riu Cancun hands down. Book your trip now and enjoy!
- Official Description (provided by the hotel):
- Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more less
- Reservation Options:
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- Also Known As:
- Riu Cancun Hotel Cancun
- Riu Cancun Mexico
- Cancun Riu Hotel
- Rui Cancun