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“Beautiful and great location, a little "Disneyland"”

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Hotel & Bungalows Mayaland
Ranked #1 of 5 Hotels in Chichen Itza
Certificate of Excellence
Swindon, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful and great location, a little "Disneyland"”
Reviewed 23 February 2012

The hotel is so well located with its own entrance to the ruins, which enables you to get in there early before the crowds and the heat. After that, the lunchtime buffet seems to serve groups as well as hotel guests, with accompanying dancing which is somewhat repetitive (3 songs for 3 hours can get a bit annoying!) with slightly vulgar requests for tips, which I prefer to give spontaneously. In the evening, after the tours have gone, the hotel is very dignified and quiet, with beautiful gardens and masses of privacy.

Room Tip: We used the bungalows, having been recommended as worth the extra expense by our travel agent, howev...
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank DrCWorrall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • English first
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English first
Birmingham, Alabama
Level 5 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 February 2012

The marvelous Mayaland Hotel was as splendid as I has remembered, but far less touristy. Located on the edge of the incredible Chichen Itza World Heritage Site,the Hotel is a lush romantic retreat.

The hotel was built in 1923, I think, and the Mayaland's owners actually owned the land that ruins are on until 2011 when they sold it to the Mexican government. We met Sr Barbachano who took over the hotel in 1988 -- the last time I had visited. I had also been in '86 and will return again one day!

Location location location -- if you want to see Chichen Itza, stay overnight at the Mayaland. Get up early, have a bite and get to the ruins before the tourist busses and the heat. Ask for a golf cart ride or stroll to the back of the Hotel's grounds to their own little ticket office. Best deal: buy the combo of light show and site visit.

Gotta see the light show . The early show, just at dark is in Spanish and there's a later one in English. We went to the Spanish one for the ambiance; we used a guidebook for the details.

The restaurant's food is excellent, although a bit expensive. If you're there for a few days, try the Villas Archaologicas, a little walk down the street but worth it for the taste and price. The patio bar was fabulous, good people, good food, cold drinks.

Ask for a room in the older part of the hotel for the ambiance, or splurge on a bungalow. There are new buildings and lots of the grounds we didn't see. We also didn't use the spa services.

And the pools! Wow, One is next to the restaurant, but another is tucked back up amid the bungalows while a third has its own little cave and a stairway leading up to a star viewing platform! Explore the grounds, watch for iguanas and peacocks as well as ruins poking through the gardens.

The gardens are as lovely as the hotel. There is one poinciana tree that must be hundred of years old in the courtyard. And the purple-black grackles still wake you in the morning with song as they breakfast on palm dates.

Get there any way possible, and try to stay a few days.We booked Jeromi Transfer vis internet; they picked us up at the airport in a great van, drove us to the Mayaland, picked us up 4 days later and took us to the Iberostar Paraiso Maya for the second part of the trip, then took us back to the airport for the best price. Their driver Jorge was so nice! He found us clean bathrooms, stopped for drinks and snacks, and took great care of us.

Room Tip: We like the old part of the hotel; get a balcony overlooking the courtyard or splurge on a bungalow.
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  • Stayed July 2011, travelled with family
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Helpful?
1 Thank Fabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review, 19 February 2012
Thank you for your wonderful review. I find it very interesting that your information about our relationship to Chichen Itza is accurate in dates an events. Yes, in 1988 a new generation took over ownership & management of our hotels, the first of which, the Hacienda Uxmal, dates back to 1673, and has been in the family ever since. Next time you visit with us, kindly let us know you are comming by writing us to: info@mayaland.com I would like to personally great you.
Saludos and safe travels!
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swan lake mb canada
Level 6 Contributor
190 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 16 February 2012

We stayed one night only, arrived just before the tour bus crowd started leaving.The place was a zoo on arrival but an hour later the hotel was quiet,relaxed with the guests, staff and resident pheasant strolling the halls.

Accommodation : we did the bungalow which was beautifully decorated and more than adequate. Had a bunch of weirdos next door who told us that they hoped we would not party(I think they went to bed about 6.30PM !). Did not see or hear from them again. Grounds around the cottages are gorgeous and pools were great if cool.

Staff : everyone from bell-boy to office staff and waiters were great.

Restaurant: . We charged the meals to our room with no problem ; this is a small negative, but I did not like the waiter saying that a cash tip would be "better". I did tip cash 1st time but the cash was pocketed( ? by his wife) so quickly it was clear it was not to be shared with the other staff. This just left a bit of a bad feeling for such a beautiful place, out of keeping with the rest of the service. After this I just tipped on the bill and made the money go round.

Restaurant: breakfast was very good for $10, lunch menu was quite good and well priced as well. Dinner menu I though was WAY overpriced for so-so food. I though the salads were quite poor. Service and staff were very good.

Access to Pyramids: Cant be closer, you can go in free later afternoon and get in early AM before the crowds and hawkers. The evening light show was great, we did not get the headphones with English translation, but it was still very good. We have been to Teotihuacan and this certainly is in the same category. Tulum unfortunately is a waste of time apart from the fantastic beach.

If not for the restaurant would give this 5/5.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank gdesmond61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 February 2012

Typical hotel for large groups of people and forniture pretty old. We chose the hotel for the unbeatable location (right outside secondary entry of Chichen Itza. Food in the restaurant was ok. View from the room nice.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank gommax75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review, 19 February 2012
Thanks for taking the time to write a review on our property. Ours is a small hotel (just 54 rooms),
so we really can not accomodate large groups. Our grounds are so extensive... you would never realize we are such a small facility! Our neighboring Lodge at Chichen Itza only accepts individuals and families unless all 39 rooms in our 14 bungalows are occupied by a particular event (such as when Luciano Pavarotti, Placido Domingo or Ms. Sarah Brightman have been with us to perform in Chichen Itza).
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mallorca
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2012

Thank you so much to all the staff. The people in all of Yucutan, Quintano Roo and Campeche as well as in the hotel Mayaland and the Hacienda Uxmal.
The rooms are well structured, the location is the best and can be found nowhere.
Why people prefer to stay at the beach which is over populated instead of a beautiful, tranquil hotel is not comprehensible. The staff who work in the restaurants want communication and unfortunately many tourists are not very open minded which is unfortunate because after travelling more than 75 countries, I can only say, that these are very open, noble and wonderful people. Thanks to all and I hope that more people will como along in the near future and relish the great joys that are hidden in this luxurious area.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank MarcNeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 5 Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 February 2012

This place is luscious...tropical, delightful and full of surprises. The birds, trees, staff, flowers, pools and bungalows create a sensational setting for romance and/or families. Every care is taken to providing the best service also.
The paths meander through the manicured jungle landscaping with ease, leading to bungalows tucked away and through the trees.
Wish there was a little more sound proofing in the rooms...so ask for a end unit, and you will be happier.
And to walk right into Chichen Itza makes it even more of a find!

Room Tip: Choose an end unit in a bungalow.
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  • Stayed February 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WineDineDive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2012

My five year olds loved the grounds. They did not swim in the pools as it was unseasonably cool for late December, but loved running raround on the grounds. We really enjoyed being right next to Chichen Itza, especially when we beat the heat and the crowds for an early tour. We were upgraded to the bungalows on the property with hammocks in front. A/c worked well. We had some mosquitoes in the room--it is the jungle, but the nets and the fans did the trick keeping them away from us. The double beds were not the most comfortable, but fine for one night. Bathrooms were large and clean. Wish we had stayed longer. The food was reasonably priced considering the circumstances. Food quality was good. Would stay again--longer next time to explore more in the area.

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
1 Thank peacechik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel & Bungalows Mayaland

Property: Hotel & Bungalows Mayaland
Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Chichen Itza
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel & Bungalows Mayaland 4*
Number of rooms: 54
Official Description (provided by the hotel):
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. SPA. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. we are less than a 2 hour drive from Cancun International Airport. Even less from the Merida Airport. We have special transportation pricing and arrangements. please contact us for details. We have a money back guarantee that our Resort, rooms, services and facilities are the very best in all of central Yucatan (Including Valladolid, Izamal and all other villages). Please Call us for more information on transportation, tours and activities. ... more   less 
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Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland

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