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“best trip ever!” 5 of 5 bubbles
Review of Hotel Cozumel and Resort

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Hotel Cozumel and Resort
Ranked #26 of 51 Hotels in Cozumel
Blue Mound, Illinois, United States
Level Contributor
3 reviews
“best trip ever!”
5 of 5 bubbles Reviewed 17 March 2012

this was our first time staying in a resort as we usually cruise. We had a wonderful time as the hotel was very clean , the staff was friendly and the food was good! We are not divers but made friends with some and enjoyed hearing about the dives. Rent a car if you go so you can really get a good look at the Island. There is lots to see. We would recommend this hotel and would stay here again!!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marcia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,711 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (356)
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English first
Garland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 March 2012

We stayed here last year and had the best time!! The beds were a little hard but once we were able to get an eggcrate mattress and some extra blankets, we were good! The breakfast buffet was the best part of the whole stay! The lady who makes the omlets is awesome!! They had a huge selection every day of the week we stayed there!! The pool was perfect. Not too deep and just the right amount of shallow areas for sitting and soaking and yet stay cool!! We are going back this summer and will definitely stay here!!

Room Tip: Make sure to email the hotel directly if you go through a booking agency. They can help with any sp...
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  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rhonda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casper
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 12 March 2012

We go to Cozumel often, but this was our first staying at this motel, We usually go golfing, but brought our 20 year old daughter this trip, so chose a different hotel. and wished we had not, the rooms are very out dated, and did not like having to walk under a road to the beach. We did not do all inclusive so the Breakfast was 12.oo a piece and not worth it and coffee was a dollar.. We walked down to Prima to eat great views.. The food was not very good at this place so I would not recommend all inclusive go down town to eat. Rent a jeep for your whole stay also its well worth it. Take a trip to the other side of the Island Very pretty.

Room Tip: Beds are horrible, and don't get a Ocean view
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nikkie11500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cozumel hotels

MI
1 review
3 of 5 bubbles Reviewed 11 March 2012

I have just returned from another trip to Cozumel Mexico. We have stayed at Hotel Cozumel and Resort before, but this was our first time getting the all-inclusive package. It was nice to get all the drinks we wanted, however not as much on the food. My husband and I are vegetarians and were concerned that we wouldn't have many options, we were right. Breakfast was by far the best meal of the day. Lunch we were limited to nachos (FYI the beans they make there do have pork fat in them so we did not eat them) and mashed potatoes. We only ate there for dinner one night, very happy I wasn't too hungry. Rooms average, however you can hear into the next room pretty easy especially if you have a-joining rooms. The staff was very nice and worked very hard to make the stay nice. The beach has improved since my last visit, but not a lot of shade. The girl in the lobby to help set up tours and activities was very helpful. The location is nice since we were easily able to walk downtown. Vegetarians take note: great food at Rockin Java cafe and the vegetable fajitas at La Choza are amazing! Would consider a different all inclusive towards the south end of the island for the next trip!

Room Tip: Ocean view not worth it
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  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank funtravelsMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

Went again to Hotel Cozumel Feb.3-10/12. My husband and I now refer to it as our "cottage". Our 4th to HCR and 9th to Cozumel.
Hotel is just as inviting, welcoming and clean as all our other trips.
The one thing we noticed more than anything is the people of Cozumel and indeed the owners and staff of the Hotel Cozumel are doing a wonderful job of making the ocean and wildlife healthier again. Not since the 80's did we see so many fish and the fact the corals were coming back.
Still our favourite spot to snorkel is right out from the "Ocean Pool" at the hotel. Saw many rays around 5pm.
The food is good and prepared with the upmost respect for safety. The staff could not do more for you and with a smile.
WE LOVE THE HARD BEDS! And sleep like babies when there. Our maids are wonderful and really do a great job...their artistic talents with the towels are even better (elephants!)>
We will definately come back again. Just wish we could do the 10 trip like the previous year.
Sunwing stopped the flight I guess.

Room Tip: Don't worry about ocean view. Get a room on second floor at the opposite end to stage.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PoseyPetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 March 2012

We went for a wedding and the arrangements they made for the wedding were fabulous! The flowers, the food, and sitting under the palm trees could not have been any better. The hotel was very clean and the food was good. We would definitely go back to this hotel again.

Room Tip: We had an oceanview on the second floor and we sat on the deck and watched the cruise ships come and...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vicki O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 7 March 2012

If you are a diver this Hotel is a great value. The rooms are large, clean and well maintained. The location is only a short walk to MEGA- Mart, their version of Sams, Costco or Walmart and the dive shop is literally right across the street. In addition, Hotel Cozumel offers enough activities to keep non-divers occupied and is centrally located and is only a short walk to downtown shopping. On the down side, the "all-inclusive" food is served in a cafeteria setting and is, to put it generously, a little pedestrian. Overall, I enjoyed my stay and would recommend this hotel to anyone looking for a place to stay during their dive vacation.

Room Tip: The rooms with an "ocean view" are noisy as the main road is located only 100' from th...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RenegadeCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cozumel and Resort

Property: Hotel Cozumel and Resort
Address: Carretera Costera Sur, Km 1.7 | Zona Hotelera Sur, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Cozumel and Resort 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more   less 
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Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort

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