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“great location, but dont think i'd stay again”
2 of 5 bubbles Review of Hotel Villa Kiin

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Hotel Villa Kiin
Ranked #13 of 36 Isla Mujeres B&B and Inns
Fountain Valley, California
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“great location, but dont think i'd stay again”
Reviewed 21 February 2012

This hotel is right on the North Beach. The rooms are musty and sprayed with a horrible smelling room freshener, and they certainly dont feel so clean inside.
feels very "crusty"
Paying over $100 a night, I really expected it to be at minimal clean. The staff was very difficult to communicate with and lacked friendliness. There were pretty much only interested in collecting your credit card info in case you stole the lock for the safe? The continental breakfast down the street was also less than. The joint venture they entered into with this place called Buho's was no better at customer service than they were at the hotel.

Room Tip: a room facing the bay would help deter the smell of the room "freshener"
See more room tips
  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelsrandom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
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English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 February 2012

My family and I have been to the Villa kiin every year for the last 10 years. We love it there, we feel home. The staff is friendly and always willing to help. The rooms are clean and affordable . When I say best location on the island I mean it. They have a lagoon in front of there hotel that's almost private. Clear blue water with free snorkeling a few feet from the sand. If you need snorkeling gear the hotel will lend it to you(if your a guest of course). Just remember this is not a luxury hotel, the rooms are nice and well kept, trust me your not going to hang out in the room anyway. The Villa kiin will continue to be a yearly tradition for many years to come. Fellow traveler Armando

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mandopunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2011

We stayed at the bungalows, not worth the high price. All the rooms are fee steps from the beach, so, our room it was overpriced, in our opinion.
Dora (at the desk) is very nice, the other lady was not as nice.
You will have to pay extra for the beach chairs and umbrellas if you want to use them at the beach.
The "continental" breakfast is just coffee, orange juice and toast.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tainaenco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2011

You cannot beat this location. Close enough to "town" but on the northernmost beach with turquoise clear water, for as low as $35 USD in off-season. We had two 2nd floor beachfront rooms for 2 nights mid-Nov 2011 for $300 total.

1st night Had to ask for hot water fix, but good to go from there. Free WiFi in Diego Rivera Library. Shared kitchen next to library.

Free continental breakfast at another hotel a block away. OK. Can walk beach/boardwalk more than a mile on north/east coast. Great.

Slightly down on rooms after a week at 5-star Grand Mayan earlier.

Location trumps all for a couple days, and you only need 2 to see all there is on this little island.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Curthess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2011

Sorry but i've stayed in better places for the same price. As soon as we walked in the reception area, I had a bad feeling. The service was horrible, not friendly at all. We had a noisy air conditioner that raddled all night. The room is not lit very well, no phones in the rooms for emergencies, and the t.v. has poor signal. We also asked for clean towels the ones they provided we're dingy and no wash clothes, so again we requested some and were denied due to the fact that the "housekeeper has the only key". After asking to switch in the a.m. we were told to come back after 2:30 we ran late and they said they couldnt accomidate us after all. After hearing creepy noises in the middle of the night we went to ask the "guard" for a room change and he said no. again. so we packed up and we're trying to leave and he didnt want to unlock the door. After a few minutes he did and we went down the street to Avalon for $10more we had security, a nice clean room and the same view. And the chairs and umbrellas were complinmentry.

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Dillion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Isla Mujeres hotels

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2011

Really nice hotel, fairly quiet when I was there. A little bit away from the action, which is nice, but that means it takes a bit to get there from the ferry. (walking about 20 mins, or take a cab).
The hotel and surrrounding are very nicely maintained, and they have a small strip of beach area. The room was spartan, but clean, and they had a terrace in the front where you could sit in the evening and have a beer.
There are not really many food option in the immediate area, you would have to go to the resort across the street which is very nice, too. The only thing I did not care about was the breakfast, they give you vouchers to go to another beach bar, and the food is super-minimal. I only did that one morning and the rest of the time I went to a taco place and had decadent fish tacos for breakfast.

  • Stayed September 2010, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sparklyfisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2011

i loved the hotel i got to do everything i wanted on this trip. the place was quiet i really enjoy myself. i got to swim in a not crowded alcove. i was not inform of the fish that was in their, so i got to snorkel free instead of paying a high price for two people. i don't like to hear a lot of kids running around when its just me and my spouse. and the quietness was what i was looking for, Yes i have kids.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovetotravel60993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Kiin

Property: Hotel Villa Kiin
Address: Calle Zazil Ha Num 129, Mz. 30 Lote 23 | Col Centro, Isla Mujeres 97000, Mexico (Formerly Casa Maya Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Beach Free Parking Spa
Hotel Style:
Ranked #13 of 36 B&Bs / Inns in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Villa Kiin 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
The casa Maya hotel in Isla Mujeres was developed by owner señor Jose Lima as a Mayan town with its palm thatched bungalows around a coconut palm garden and 100 yards of beachfront. It has 22 rooms and offers a very Mexican, very Mayan atmosphere. It has a wide collection of reproductions of the best Mexican painters like Diego Rivera and his wife Frida Kahlo, a large collection of books about Mexican art, architecture, Mayan culture and history and señor Lima has now converted his hotel into a bed and breakfast hotel on the beach ... more   less 
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