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“3 weeks and didn't want to come home”

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Hotel Plaza Almendros
Ranked #19 of 38 Hotels in Isla Mujeres
Pittsburgh, Pa
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“3 weeks and didn't want to come home”
Reviewed 3 June 2011

Only possible complaint some may have(not me) is that mattress is too hard. Convenient Hidalgo location puts one in Centro's center.Just a short distance to the beach. I understand there are king beds up stairs. Our choice is 2 beds on the first level. Upstairs rooms maybe noisy in high season. We opt for a room away from Hidalgo.
Rooms are clean and are kept in good condition. Pool is cleaned daily. Staff is helpful.
Currently I am 76 years old, and if I and my wife remain healthy, I'll make a reservation and be here next year.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gilbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 reviews from our community

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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 30 April 2011

Just returned from my third stay at this sweet little hotel and it's as good as ever. Polo and Nahim are kind and helpful, as are all of the staff. We love the location (just a block and a half from Playa Norte, and right in the heart of all the great eating & drinking on Hidalgo). We really enjoy walking out the front door and being right on Hidalgo; but once you step into the peaceful and relaxing central courtyard (with pool), you'd never guess you were so close to all the hustle and bustle of Centro.

The pool is the perfect size and set-up - a deeper area for the adults, and a small, shallow section for kids. It is well-maintained and clean.

Rooms have everything you need: kitchenette (has toaster, coffee maker, microwave, dishes & cutlery, sink, mini-fridge that's actually cold), small table with two chairs, large closet with room safe and plenty of hangers, TV, phone, quiet and effective mini-split A/C, etc. We always stay on the second floor overlooking the pool and really enjoy the size and privacy of the balconies. Some prefer the first-floor poolside rooms, which are also nice - they work well for families as kids can enjoy the pool while parents relax on the patio. I have detailed info on specific room numbers, so please feel welcome to send me a PM if you'd like that information. This stay and the previous one, we stayed in room 102 - it is a second-floor room with 2 double beds, overlooking the pool.

One thing I will really emphasize is how clean the hotel is - spotless, on all three visits. Everything is in good repair and if you do have a problem, Polo will take care of it very quickly. We had some trouble with no hot water one day and he had it fixed in less than half an hour.

There is free Wifi throughout the hotel, as well as two free internet kiosks in the lobby.

While our room rate for this trip was quoted at $76USD when we booked, we received a 15% promotional discount upon checkout...so only paid about $65USD per night. We contact the hotel directly by email or phone to make our reservations.

We have stayed at many budget properties throughout Latin America and Europe, and Plaza Almendros is one of our favourites. Already looking forward to our next stay, and highly recommend it to those looking for simple, clean, friendly accommodations in a great location.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
10 Thank AllAtOnce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newnan, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2011

We have stayed here several times. Overall we like it. The problem when you stay 2 weeks or longer (on the lower level) is the chairs. Since it only has a bedroom and a patio, you tend to stay outside on the patio quite a bit as opposed to the room. They used to have very comfortable straw chairs, but are now replacing them with straight -back hard wooden chairs. One morning, after having been there for 12 days, we returned at noon to find our straw chairs replaced by those hard wooden chairs---a new arrival decided they did not want the hard wooden chairs. We spoke with the staff---they did nothing about it---just implied too bad. They said they were trying to get new comfortable chairs for all the lower units----they said that last year also. For the people who stay 3 weeks or more, it has really become a joke. I am part of 3 couples, using 3 rooms, if things have not changed for the better by next year, we will stay someplace else. They need to hire someone 65 years of age to see how long they can sit in one of those hard wooden straight-back chairs.
On the plus side, it is a very good location and a pretty pool.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank BettyBoop90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 February 2011

We went for just a short trip...5 days. Check in was easy. Staff was very friendly. We went up to our room (upstairs facing Hidalgo, which was GREAT). Room was clean and very nice. Good layout, good bathroom, great view of the street from the balcony, great a/c.
Our only complaint was the shower. Sometimes great hot water, sometimes NO hot water....actually nothing but a trickle at times....and I mean a TRICKLE!! But we learned WHEN to take a shower and when not to try.
Overall, a great location, clean, and comfy. Just wish they would fix the shower thing.
Oh yeah, just a heads up: Mexico is not big on "p-traps", so sometimes you get that sewer gas smell. Didn't bother us that much as we are used to traveling in Mexico but that might put some people off. Just sayin'.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Kingfish78734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 October 2010

This hotel is great! Great location, great service, very clean, nice pool. Can't say enough good things about this hotel!

  • Stayed July 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank iloveislamujeres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merida, Yucatan, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 August 2010

Went with spouse and kids, pool had very warm water (with North Beach a block and 1/2 away, you really don't need a pool). Got a room on second floor facing Hidalgo Avenue. It was very nice. Had minibar (empty, but the beer store is in front of the hotel), microwave, coffee maker and toaster.
The view from the ample balcony was this busy avenue, with turists going back and forth (no cars allowed), music from restaurants, bikinis going to the beach, etc. In the evening, same but nightlife oriented. Very pleased...no depressing people around.
Free internet!...took our laptops to keep children busy so we could go to the bar down the block (god bless smartphones with messenger).
About the price...$60 usd per night...paid 2 and got a free night!!!.
Will definetly go back.....

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
Thank ManuelFR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2010

secured an online reservation with Polo for two nights to enjoy downtown before moving over to the airport side. my sixth trip to Isla, so i know a lot about my favorite little Island. i had never stayed @ plaza, so when i got an offer for 45.00 per night, i said, why not?
i wanted to see what room i had secured & it appeared okay. back downstairs, i presented my email with price & was told that was a mistake? i was told that it was a simple email error, but i showed where i had asked twice if the price was correct. @ this time i was stuck & had to pay 160.. for the two nights instead of 90.00!
The room itself was nice, the bathroom had plenty of hot water, unlike other guests who said they had non. the a/c was very cold.
The ceiling fan almost came completely off the mountings @ any speed. the She bar, across Hildago rocks loudly until 3 am or so. i would'nt recommend any of the front rooms if you are'nt a night owl.
I switched to a pool side room for the next night. In comparision, it was nowhere near as nice & the shower lacked hotwater, just like other guests who complained.
I had to ask for the "free" breakfast @ M &J's . when i got there, i looked @ the menu, but upon preseting the Plaza's coupon, the waiter ripped the menu out of my hand and tossed me a ragged paper with three items on it? Needless to say , M & J's ain't what it used to be.
Overall, i'd NEVER recommend this hotel to ANYONE for any reason. there are a lot of great accomadations on Isla, this just isn't one of them. stay away......

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank julieand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza Almendros

Property: Hotel Plaza Almendros
Address: Av. Hidalgo Lote 14, Sm 1, Mz. 18, Isla Mujeres 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #19 of 38 Hotels in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Plaza Almendros 2.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Plaza Almendros Hotel
Plaza Almendros Isla Mujeres

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