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“Awesome Week” 5 of 5 bubbles
Review of Ixchel Beach Hotel

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Ixchel Beach Hotel
Ranked #4 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Santa Ana, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Awesome Week”
5 of 5 bubbles Reviewed 12 May 2012

We stayed in the 1st building on the ground floor with an enormous patio and direct access to the pool and beach. Fantastic kitchen which we used frequently and well-supplied with everything you would need to cook meals. Bed was comfortable and bathroom/shower area really big and luxurious! I have stayed at Secreto and Nautibeach and this place wins HANDS DOWN for the location, amenities, value. Don't hesitate!

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank IslaChicas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,215 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (333)
Date | Rating
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English first
Oklahoma City, Oklahoma
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 11 May 2012

The Ixchel is a little more expensive than I usually choose or vacations, but it was worth it. (Though Ixchel is relatively expensive for Isla, it's far cheaper than any beachfront hotel you'll find in Cancun).

The hotel sits directly on Playa Norte, so it's very convenient to run up to your room if you need anything. The hotel provides chairs and umbrellas for guests, so you don't have to worry about renting those for the day.

Everyone I met on staff was very friendly and eager to be helpful.

The mattress was quite hard. I don't mind this, but some people might find it a problem.

Room Tip: In tower 2, the higher number rooms on each floor have better ocean views (because you get farther f...
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  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank giness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 May 2012

Wonderful staff, ideal location and to die for beach. Couldn't of asked for more. The one and only complaint was that as the bride and the groom, we apparently were responsible for our 50 guests that stayed here. So if someone left, before closing out a tab, at the end of their stay, we had to cover for the few people who did this, instead of them charging their credit cards. They said they needed a signature but the guest had already left the Island so we were held accountable. That is why I am giving the hotel 4 stars not 5. Other than that, filtered free water in every room, free fast wi-fi, prime location and outstanding food at the hotel with exceptional pricing.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank liciatrades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

I stayed at the Ixchel one night before a sales meeting...yes, we go to mexico for our meetings. I originally booked a regular room and quickly upgraded due to the small size and no balcony. I upgraded to the 1 bedroom and I relaly like it. Balcony, full kitchen which I did not need but loved. We moved the next day to Casa De Los Suenos villa and it was incredible.

Room Tip: Choose a high floor one bedroom and skip the regular room
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  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yipes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telluride, Colorado
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 28 April 2012

Ixchel hotel is right on the North beach of Isla Mujeres, and sits at the end of the main tourist drag Avenida Hidalgo. I think this is an ideal hotel for budget travelers, and it's a good spot for families with small kids who are visiting for a few days. You can't beat the location. The pool is small, but perfect for rinsing off the sea salt. Staff was cordial.
The only issues we ran into were:
1.) The entry key cards kept needing to be reset, which is annoying when you're trying not to pee yourself, but you have to go back to the lobby to get a new key. This happened 4 times in 4 days.
2.) Housekeeping seems to come into the rooms at will and frequently throughout the day. I had bronchitis and spent most of one day in our room. Housekeeping knocked and came in 4 times.
3.) Beds & Pillows - How do you say HARD en espanol?
4.) No Ceiling Fan AC Only - Did they forget they were in Mexico when they built this place?
5.) One small trash can.
6.) Tube televisions? HUH, what year is it?

Room Tip: It's a gamble folks.
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  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank iBike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Guest Relations Manager at Ixchel Beach Hotel, responded to this review, 9 May 2012
Thank you for your review and we wish you are very well by now.

Please accept our sincere apologies for any inconvenience experienced while your stay. We highly appreciate the points of view given by our guests as this facilitate our task to fast attend what is there to adjust. Let us take this opportunity to inform that all reported matters are under review and that we are implementing some improvements very soon. In the upcoming days we will be changing for new and upgraded mattresses and pillows. From the operational side, we reviewed our housekeeping staff procedures to minimize their room access.

Dear Sir, we hope you could give us another opportunity to host you again in Isla Mujeres so you can witness how your comments helped us to be a better place.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
detroit lakes mn
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

Stayed at Ixchel for 4 nights in March. Nice, small hotel with an absolutely beautiful beach. Would stay here again just for the beach. If you are looking for that calm turquoise water with white sand, shallow water that you can just walk out and lay in the water - this is it. The hotel itself is nice but nothing special but over all no complaints either. Maybe if we had spent a little more on our room we may have a different experience as we had a room with no balcony. But there is a fridge and coffee maker in the room. The room was good size with a wonderful shower with lots of water pressure. Beds were hard. Staff was friendly but must say that the man at the info desk that helped up rent a golf cart was awesome, friendly and offered great advice. Sorry can't remember his name. Oh and the 2 for 1 drinks are not really 2 for 1 but buy one and get one at a reduced rate. Really? why even advertise 2 for 1. However, the mango margaritta was so good I got over the price. Isla is a nice, laid back little island with great restaurants and one of the best beaches in Mexico. We have stayed on Isla twice and would stay at Ixchel again just for the beach.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank mexigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon Coast
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

We had a wonderful stay and will definitely be back. The people were amazing, kind, funny and helpful. The location is ideal. Can't wait for our next visit :-)

  • Stayed November 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelling P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ixchel Beach Hotel

Property: Ixchel Beach Hotel
Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 37 Hotels in Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 
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