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“Friendly staff and awesome location! ”
Review of Ixchel Beach Hotel

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Ixchel Beach Hotel
Ranked #5 of 38 Hotels in Isla Mujeres
Certificate of Excellence
Reviewed 4 weeks ago via mobile

We stayed with family for one week at Ixchel and found it to be one of the best spots on the beach! I would recommend getting a room with a balcony, even with the additional cost,as you will use it! Luckily, we were with family that has a couple of outdoor areas in a penthouse. The beach is steps away from the hotel and the staff is incredible, make sure to tip the folks working on be beach that help to setup chairs and umbrellas. The reception staff was very friendly and helpful! The only complaint is the walls were thin in our room- I could hear the full conversation at 2 am from our “neighbors “.

Stayed: December 2017, travelled with family
Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 December 2017

We had the pleasure of returning to this awesome little island in October and we rented again at Ixchel. The location can't be beat. Walk out to the beach or across the street and right into the heart of the little downtown. The condo (2506) that we rented for the week was very clean, nicely decorated, had everything we needed and a great view. We stayed an extra 2 days and were moved into 2510 which was just as nice but with a wrap around ocean front balcony! and an amazing view across the North tip of the island. The staff are incredibly friendly and helpful, hats off to Alexis and Laura for both teaching and helping to improve my Spanish! The island is full of great places to eat, shop and just chill, the people on the island are so welcoming and we made many friends. We love it and will definitely return to Ixchel.

Room Tip: All rooms have a pool/ocean view, the higher the last number(eg. 2501-2510) the better the view, wit...
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  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

We spent 10 days in Isla Mujeres with our two kids (5 and 2) and had a wonderful time. The property is very safe and clean. The location is perfect, situated between Playa Norte and the downtown/tourist area with lots of shops and restaurants. The bedrooms are very spacious (though maybe that's because we live in San Francisco). There was a decent sized kitchen, fully stocked with a coffee maker, toaster, blender, dishes and cooking items.The staff was friendly, but Ernesto and the life guard on duty were exceptional. They both totally kept an eye on our kids and went out of their way to be helpful and personable. We had many amazing meals - Mango Cafe, North Garden, Lola Valentina, Rooster's, and Olivia's are highly recommended. Cha cha cha was also a nice venue with good wine and food and live music starting at 7:30 p.m.

Only a couple of cons to the stay (and not really a big deal for us): we were initially told that someone would meet us at the ferry and that we could request (for a fee) that our refrigerator would be stocked if we provided a list ahead of time. Neither of those turned out to be true, so just be aware that you need to find your own way to Ixchel from the ferry. We were a little inconvenienced about the food part, as I definitely would have stopped in Cancun to at least pick up milk for my little ones for the morning (we got in fairly late so we weren't able to get anything that night). Also, the restaurant/bar at Ixchel doesn't accept credit cards, so you have to have cash for everything.

Other than those minor inconveniences, the trip was amazing. The beach and pool were definitely the highlights!

Stayed: November 2017
4  Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

The location on a beautiful beach with easy walking to many other restaurants and shops is the absolute best for variety and relaxation. The staff has become our Isla family. With all the folks going thru there they remember us and are so happy to see us. The wait staff Eloy,David,Angel and especially Alejandra take very good care of us. Ernesto with towels was so friendly and Laura so helpful at the front desk. We have gone with another couple,just by ourselves and with children and grandkids been great for all. Probably not so much for teenagers wanting a party time. This is laid back relax on the beach place.

  • Stayed: November 2017, travelled as a couple
    • Service
Thank jrmoorheadcbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile

4th trip back to ixchel, wonderful as always. For some reason this year the partying was a little extreme until 3-4 in the morning. The staff was unsuccessful in containing the guests responsible. The restaurant and staff are excellent as always especially Alejandra. The beach service was equally as good with Eloy and Angel making sure everyone had what they needed and had great conversation as well.

Stayed: November 2017, travelled as a couple
3  Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017

This was our fourth stay at Ixchel. We love the location, staff and rooms. The beach front units have great views and are large a roomy. Great service right on the beach and so many super restaurants nearby all within walking distance. I almost did not want to write a review because I am afraid of the hotel getting too popular. Staff have always treated us very well. Just a word on "saving" beach chairs. It a problem at so many resorts. Guests go down early and save all the "front row" beach chairs then go back up to their units or go for breakfast and come down when they feel like it. The hotel rules say you cannot save chairs and leave. The staff have had the courage to back up the rules with actions and remove items used to save chairs, I support and applaud the staff for taking this action. Its benefits all guests when rules are applied.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Canimlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

Cannot day enough good things about this hotel. The location is a 15 minute walk from the ferry, and 2 minute walk from the main strip with all the restaurants, bars and shops. You can also rent gold carts right outside the hotel door. Staff are all very friendly and helpful. Beach service was an awesome plus as well! Can’t remember what room we were in but had the most amazing view!! Would stay here again on our next trip!!

Stayed: November 2017, travelled with friends
Thank Rae O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ixchel Beach Hotel

Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 38 Hotels in Isla Mujeres
Price Range: $157 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 
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