When you leave home for a few days either for a vacation or a business trip you hope to find a place to sleep with the same comforts of home: a comfortable bed, good water pressure in the shower, some peace and quiet so you can get a good night's sleep and hopefully a good WiFi reception in your room; if I get all of the above I am willing to forego the customary requirement of a large screen TV.
Last week my daughter and I were in Merida at Casa San Angel for five days and I want to share my experience with my fellow travelers.
The night of our arrival we slept in twin beds which reminded me that I had not slept in a single bed since my boarding school days at the catholic school I attended where sacrifices were demanded of us in order to please God, I spent the night trying not to fall off the bed. The following morning I requested queen beds and we were given a different room with the dutifully increase in price. Both the single and queen sizes matresses were hard to sleep on. The a/c in both rooms worked fine as well as the water pressure of the shower. But I had a big issue: the lighting in both of the the rooms we slept in was worse than poor, is was practically nonexistent; there were several nice lamps in the room, just for looks as far as I am concerned, I like to read before falling asleep and was not able to. I went back to the front desk and asked for this problem to be solved, we were on a business trip and had a lot of reading to do, the man was very kind and offered to try to get me a lamp later in the day which I collected that evening, still not much light but a little better, when I mentioned to him that the lighting was a problem and that they needed to correct the situation he said that I was not the first person to point it out and that the issue was being addressed, since the headboards were carved on the wall as an art piece the owners of the hotel did not want to drill on them to install reading lights and they were looking for a solution. I know that from now on I'll be packing a good reading light.
The other issue was the WiFi reception, when you were able to catch it while in the room it worked way too slow, we found out that just outside the room it worked fine so we used the laptop sitting on the sofa just outside our room, not convenient but less expensive than using our card. The rates at this hotel are not inexpensive and you would think that the owners would go the extra mile to supply an efficient internet access that works inside the rooms.
Casa San Angel offers a restaurant as well as room service and I am pleased to say that the food is excellent as well as the service, prompt, courteous and attentive at all times. They had an item on the menu that I particularly enjoyed and even though said item was on the breakfast menu the kitchen staff was more than willing to prepare it for me at different times of the day and this deserves a gold star for the chef!
Casa San Angel has a small shop the offers local made gifts, they are very nice but if you want your money to stretch I would suggest that you bypass the gift shop for stores in el centro where you can get more bang for your buck.
I also want to mention that this trip was scheduled for the month of March but did not take place until April, the hotel honored the March rate when I asked them to and they also booked a driver on my behalf whom was very punctual the day I needed him.
- Official Description (provided by the hotel):
- Hotel Casa San Angel is an intimate, independent, family-owned small boutique hotel. With an excellent location in the heart of Merida at the beginning of the Paseo de Montejo, it is the perfect base for your travels in the Yucatan. With a personalized service, modern comforts in a beautiful setting and direct attention from the owners, you will always feel at home in our house of angels. ... more less
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- Also Known As:
- Casa San Angel Merida
- Casa San Angel Hotel