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Casa Ticul Hotel by Koox Luxury Collection
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Reviews (872)
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All reviewsboutique hotelrooftop breakfastgreat boutiquebeach clubstreet noisecomfortable bedsevery morningflights of stairsincluded breakfastfresh fruitlocation was perfectsmall poollarge showerwould highly recommend this hotelrestaurants and barsroom numberave
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Reviewed February 21, 2012

Central but quiet at night. Close to the beach (passes for 3 different beach clubs). Very confortable bed and well equiped bedrooms. Excellent breakfast on the nice rooftop terrace. Always smiling staff ready to help at any time.

  • Stayed: February 2012, travelled as a couple
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1  Thank zorripa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 18, 2012

Best place for your dollar, the lobby very nice with antique furniture with a modern twist beautiful. The rooms are a good size with comfy bed sheets, super clean and well decorated .
They have a nice breakfast included on the beautiful rooftop terrace . Also, you have vouchers for mamitas beach club included and wifi in rooms for free. The little things are what makes this hotel nice; On each floor there are water machines with purified water that you can refill your bottles.

The check inn is smooth and friendly. Best place for your money!!!

  • Stayed: February 2012
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1  Thank Giannakosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded February 22, 2012

Thanks for your comment!

The entire hotel is thinking of rest and happiness of our guests.

and all of this you can enjoy it when you come to visit us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2012

This is an amazing boutique hotel property! The decor is a modern aesthetic with Mexican accents. You get a good-sized, clean room with premium toiletries (handmade soaps, quality shampoo, conditioner, body lotion, after-sunburn lotion, mosquito repellant lotion), a blow dryer, lightweight waffle-cotton robes and slippers. There is a lovely small pool in the courtyard of the property, a little bigger than a lap pool, with chairs and tables around it. This place makes the most out of every inch for services and ambiance!

A fantastic hot breakfast of eggs, pancakes, waffles, omlettes, etc all cooked to order, as well a variety of fresh-squeezed juices, fresh fruit, cereal, breads, and terrific coffee or espresso (which is just a more concentrated version of the coffee it appears, but a big cup of it!) is served from 8-10:30 on their super-pretty rooftop terrace that overlooks a quieter section of Fifth Avenue. Lots of umbrellas and sail shades are there so you won't roast to death in the sun. Big electric fans help out when it is too much of a scorcher.

The location is on a developing area of Fifth that has terrific restaurants and a corner store on the same small block. The pedestrian area starts two blocks away to the south. While they are not on the beach, they will still give you a complimentary towel/drink on one of 3 beach clubs in PDC, (Canibal Royal, Mamitas, and one other that I can't remember right now) so you can still enjoy the beach every day. The hotel staff is nothing short of wonderful and helpful, and even speak English.

My only regret is that we only spent 2 nights there before moving on...

Room Tip: Room 10 is beside the pool and gives a pretty view.
  • Stayed: February 2012, travelled as a couple
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2  Thank LittleMy001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded February 22, 2012

As you say, the magic of being placed on the new part of Fifth Avenue, is a great experience.

Where you can find a variety of dining options within walking distance.

That's why we offer some options for places on the beach that give our guests the service they need.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2012

The hotel is located on 5th av' (main avenue) 2 minutes from the "center of business", what makes its location ideal.
The stuff was very nice and helpful.
the rooms are clean and comfortable.
Breakfast was nice...
They give you voucher to nice beaches where you can sit and use towels.
Wireless Internet was weak...

We really enjoyed the stay and recommend it to whoever is looking a good place, close to the center but quiet, with a reasonable price.

  • Stayed: February 2012, travelled as a couple
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Thank Nir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded February 22, 2012

We are glad you liked the hotel!

Whenever the needs of our guests are our needs and we are working towards a better internet signal in some rooms. That's why we offer our small business center.


Thanks for your comment!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2012

Casa Ticul is really nice small boutique hotel. Good location, but not in the middle of
all the bars and hassel.
we had a junior suite with balcony which was really nice. Room was big enough and bed was excellent.
Breakfast in the roof was great and the girls in service were really nice and friendly.
You get free entry for 3 beach clubs and also towels to use in beach.
I can recommend this hotel to every body who doesn't care of big hotel complex and all inclusive.
Would go to this hotel again.

  • Stayed: February 2012, travelled as a couple
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1  Thank Hanisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded February 22, 2012

Walking down Fifth Avenue have a great magic, that's why stay in a small hotel on Fifth Avenue gives you the advantage of knowing the gastronomic variety that offers Playa del Carmen.

Thanks for your comment!

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