I am ok with hole in the wall, backpacker type hotels. I've stayed in many. However dirty and moldy are a result of laziness not simplicity. There was trash outside, YELLOW stains on the sheets (NOT older yellow tinged...) and a big black hair on the pillow. When I asked for new covers I was told that they couldn't be changed until tomorrow when the cleaning lady returns. Aka. You and your children are going to be sleeping on whatever bodily fluid caused stain that is because I'm not doing anything about it. So...not a single extra set?...so when exactly do you wash the covers?? The guard was nice...so nice that he was chatting up a couple outside of the "hotel" and not paying attention to the entrance. Why is that important? Because the only protection for your room is a cheap sliding glass door...you know...the kind they no longer make because thieves break into them. Why might that be an issue? Because you're across from the tequila bar where we watched a man's head get slammed into the brick road. We came here for the atmosphere and you are CLOSE. Which means even if you want to stay out til three am every night you'll still having trouble sleeping with the music pumping out of the bars until almost six. The real issue for us was that when we realized that the place was a HUGE bug infested, unkept, rotting "paradise," they refused to let us cancel the reservations (we have small children and their grandparents.) The company we booked with said that the hotel would have to okay it (which probably means that they would be out the company's commission) but it was Christmas Eve and there were plenty of potential guests. I would have happily paid the difference, but no. Even though their pictures were VERY deceiving ( we're talking holes in the couches, dirt on the floors, nasty mold on the 80s fridge) they acted like I was lying about the call with the company AND refused to give me the actual owner's email or phone number (who also refused to cancel the reservation). I wanted to give her a chance to defend herself prior to posting pics but clearly that's not going to happen. And in case you're wondering you will NOT be a Able to forget about all these nasty facts in the pool. The little pool was dirty and I never saw a single guest brave enough to go in. The other fountains were broken in pieces and dry. When it rains the patio becomes a slick, dirt filled pool. There are many cleaner small, inexpensive hotels in the area; Go there instead.
- Official Description (provided by the hotel):
- Located in the heart of Playa del Carmen's famous Fifth Avenue, Hotel Copa offers 20 rooms & Suites amidst tropical vegetation and a mix of Mexican colors and shapes. Hotel Copa puts you in the middle of the action, whether your thing is to chill in a hammock, sun bathe in one of the most beautiful beaches in the world or party rock all night, Copa is the place to be as its central location is second to none. ... more less
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- Also Known As:
- Hotel Copa : Hotel En Playa Del Carmen Riviera Maya, Mexico