Spent 5 days in mid April with my family (all adults, no kids). My husband and I had visited in 2010, and so happy to say, the hotel, service, overall experience continues to be 5 star! Here’s some highlights:
Service- Excellent, Asian luxury in Mexico. I was worried when I read some of the reviews of service degradation when there are big groups staying there; there was a company having an offsite when during our stay, but service still was right on, we never had to ask twice for anything. I would highly recommend making all your bookings in advance however with the online concierge (Michelle was very patient with my daily emails!). Airport transportation via the SUV is very luxurious and relaxing, worth the extra money.
Food- We eat at Saffron (best Thai food still I have had outside of Asia), Sands (lunch and dinner; the carbon grill is a must do for dinner) and of course Oriente breakfast. We also did room service several times, not only in the room, but also on the terrace by the lobby on a beautiful night. They have live music some nights and a cigar roller in the lobby which was only made better by being able to order anything off the room service menu right there. We were not inclined to try Tamarind again as it was quite disappointing last time and over priced for the quality. One night we did head out to Rosewood, truly beautiful as well and tried their Tequila bar and Poolside Mexican restaurant; would highly recommend it as you get to see the other resort without leaving Mayakoba.
Activities- So much to do! Spa- no brainer, have to do it. Request a Thai or Balinese masseuse for a massage- just like Four Seasons Bali! The resort was at 100% capacity, so the pools were busy, but not that crazy where you could not find a spot. The beach set up has improved tremendously since our last trip, where all the chairs were aligned facing the sun rather than the ocean. There were always plenty of seats and umbrellas, especially near the beach villas. It was a little windy, but with 85 degrees and sunny weather, a little breeze was welcome. Lagoon tour a must- definitely book that in advance. We missed our booked tour as we did not realize the boat departs from Saffron not the lobby dock. I spoke with the front desk, who after some haggling booked us a private tour the next day. We also did wave runners, called the tour office in the lobby, and within an hr, the wave runners were at the beach. Not a bad price point too- $70 for 30 minutes.
Villa- Our last stay was in an incredible Courtyard Villa. This time with 5 adults, we stayed in a 3 bedroom townhouse. Without a doubt, great value for $, as the 3 bedroom beachfront villas are nearly 3 times the price. The rooftop pool, though not heated was warm enough for day use. We honestly didn’t spend much time there as there was always so much to do elsewhere in the resort. The only negative feedback I had- the second and third bedrooms are not quite suited for a couple. very comfy beds, but much smaller than what I would have expected, bathroom especially. They are perfect for families with kids or even teenagers, but if your party has more than one adult couple it could get tight. The master bedroom was beautiful and very spacious. Again not as over the top as the courtyard villa bedroom, but very luxurious. Our villa# was 620, and a quick 5 minute walk to the lobby. The best townhouses are the ones that have little walk out decks from the master that lead onto the lagoon…our villa patio opened up to very thick vegetation, pretty, but not as cool as being able to walk right onto the edge of the lagoon.
All in all, an amazing, relaxing getaway, so easy to access from the east coast, for both couple and families.
- Official Description (provided by the hotel):
- Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more less
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- Also Known As:
- Banyan Tree Mayakoba Hotel Playa Del Carmen
- Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico