We could have taken the tour through the resort at which we stayed but we opted not to as it was pricier. For the basic ticket, it would have cost $85 which included bus fare to Xcaret. Buying a basic ticket ourselves cost $59USD and you can take transportation by taxi or bus. From the Mayan Palace, you have to take a bus to Playa del Carmen and then switch and take a bus to Tulum. We just took a taxi because he gave us a good price.
The $59.00 includes most everything except for snorkeling and swimming with the dolphins and several other things. The one thing I was most looking forward to was the sky tour and that was cancelled but they only told us that when we got there and they didn´t tell us why.
They only allow you to wear sunscreen that you buy there but I don´t believe they enforce that rule much.
There was a bunch of sections where you could see certain animals but they were all extremely overrated. You could see cougars and jaguars but there were only two that you could barely see. In the butterfly pavillion, you could see a few butterflies but not many. We went on the river tour thing and that was so boring ... they showed us a couple owls. The jungle trail tour is an absolute waste of time. There was nothing to see except some plants and occasionally an iguana.
There are several restaurants on site. Of the two we saw, there was a Mexican restaurant which was $25 per person for the buffet so we avoided that ... we didn´t have much money. Then there was the basic cafeteria... I got pretty much a McChicken sandwich for $8 and my husband got a cheeseburger for the same price.
A lot of the place was damaged or being worked on. The orchid greenhouse was pretty but only a couple orchids were in bloom. There were flamingos but you could only look at them through glass. Then there was a section with deer and a wild boar.
The redeeming parts were the aquarium (though Boston´s is much superior) and the beach. The beach is pretty but by the time we got there we were so tired and sunburned, even with sunscreen, that we couldn´t enjoy it so we went home. We saw everything and we were only there for three hours. There are apparently some interesting shows at night but there was no way we were staying until then.
There are taxis at the door to take you to and from your hotel if you don´t want to take the bus which is what we ended up doing.
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